HelpOMatic : AI help responder

by Combustion Partners Ltd.
Free plan available

0.0 (0)

by Combustion Partners Ltd.
0.0 (0)
on
Free plan available

Automate customer support with AI that learns your store data and answers emails in your brand's style. Quick setup, intelligent responses.

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About the HelpOMatic : AI help responder

HelpOMatic AI automates your customer support by learning from your store data and responding in your unique style. This Shopify app handles the heavy lifting of email support while giving you complete control. Set up takes just minutes. HelpOMatic automatically syncs with your products and creates a customized FAQ page that matches your store design. The AI answers customer questions in real-time through both your FAQ page and a dedicated support email address. Train the AI with your product information, documentation, manuals, and FAQs for personalized responses. The system handles multi-thread email conversations and continues learning over time. Customize the writing tone, colors, fonts, and CSS to align with your brand. Track customer insights with semantic tagging, filter by happiness levels, and monitor product-related questions.

Launched: June 10, 2026

Key features

Intelligent FAQ Page. Real-time question answering, matching your store design
Support Email Automation. with personalised AI answers to multi-thread emails
Custom AI Training. Product sync, docs, manuals and FAQs. Ongoing learning.
Customer insights. Semantic tagging, filter by happiness level and products
Custom tone. Select writing style, colours, fonts and CSS to match your store.

Category:

Support - Other FAQ

Pricing of HelpOMatic : AI help responder

Free

15 credits / month*
Unlimited custom knowledge (fair usage)
Ideal for unlimited-time testing
Auto-generated FAQ page for your store
Auto-reply to customer emails
Sentiment analysis on questions
Fast automated set-up
* 1 question/answer is approx. 3 credits

Small Business

$9 / month

or $99/year and save 8%

500 credits / month*
Unlimited custom knowledge (fair usage)
Ideal for small to medium live stores
Included setup assistance
+ Everything in free plan
* 1 question/answer is approx. 3 credits

Free plan available

Pro

$27 / month

or $299/year and save 8%

2000 credits / month*
Unlimited custom knowledge (fair usage)
Ideal for serious stores
1-1 setup help to get you up and running
+ Everything in business plan
* 1 question/answer is approx. 3 credits