HelpDesk for Ecommerce support
HelpDesk ticketing system to easily manage multiple communication channels and customer relations.
Integrations with:
- Checkout
- LiveChat
- Zapier
- Salesforce
- Slack
- ChatBot
About the HelpDesk for Ecommerce support
Key features
- Use solid collaboration HelpDesk features to solve client cases together.
- Automate ticket resolution with custom HelpDesk rules and macros to save time.
- Use HelpDesk AI to sum up any lengthy ticket and refine texts to fit you.
- Customize your message layout to respond professionally and stay consistent.
- Track customer insights using the shopping history in the HelpDesk ticket.
Pricing of HelpDesk for Ecommerce support
Team
$34 / month
Includes:
- Paid users with admin or agent roles
- Unlimited free viewers
- 5 teams
- 5 forwarding addresses
- 5 reply addresses
- One custom domain
Business
$59 / month
Includes:
- Paid users with admin or agent roles
- Unlimited free viewers
- 100 teams
- 100 forwarding addresses
- 100 reply addresses
- 100 custom domains
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