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ChatMate ‑ AI Chatbot & Inbox
- by DEVDIY
- Free plan available. Free trial available.
- by DEVDIY
- Free plan available. Free trial available.
AI chatbot that answers product and order questions 24/7, supports customers across channels, and helps drive sales for your store.
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About the ChatMate ‑ AI Chatbot & Inbox
ChatMate is an AI customer service and sales assistant that answers product and order questions in real time for your online store. The AI chatbot is trained on your products, policies, and FAQs to provide 24/7 support to shoppers. It features a unified inbox that brings together live chat, email, Messenger, and Instagram messages in one place. The app includes behavior-triggered cards to help recover abandoned carts and recommend products. Analytics track conversations, resolution rates, and sales influence. An FAQ help center deflects repetitive questions automatically. The theme chat widget installs directly from the Shopify theme editor. Human handoff ensures your team can handle complex cases when needed. The multilingual UI supports global teams selling across different markets.
Launched: August 31, 2026
Key features
- 24/7 AI chat trained on your products, policies, and FAQs
- Analytics to track conversations, resolution, and sales influence
- FAQ help center that deflects repetitive questions before they reach you
- Theme chat widget installable from the Shopify theme editor
- Unified inbox for live chat, email, Messenger, and Instagram
Integrations with:
- Admin GraphQL API,
- Catalog Knowledge Sync,
- Order Status Tracking,
- Recurring Billing API,
- Storefront Chat Widget,
- Theme App Extension
Pricing of ChatMate ‑ AI Chatbot & Inbox
Free
Free
- 50 AI conversations (lifetime)
- 100 product training items
- 20 URL & file uploads
- 1 agent · Email + live chat
- FAQ page · 90-day
Basic
$29.99 / month
or $299.99/year and save 17%
- 50 AI conversations / month (hard cap)
- 500 product training items
- 3 agents · Email + live chat
- Human handoff · 12-month history
- Basic analytics · 7-day trial
Growth
$79.99 / month
or $799.99/year and save 17%
- 300 AI conversations / month (hard cap)
- 5,000 product training items
- 10 agents · WhatsApp self-connect
- Behavior sales cards · advanced analytic
- Priority support
Enterprise
$159.99 / month
or $1,599.99/year and save 17%
- 700 AI conversations / month (hard cap)
- 10,000+ knowledge items
- Unlimited agents · full channels
- Returns in chat · dedicated advisor
- Mobile inbox · brand deep customization
