Chatlake: Live Chat & Helpdesk
- by OWWARE LTD
- Price: Free
Manage all your customer conversations from live chat, email, WhatsApp, and social media in one place. Connect multiple channels, use templates, and automate responses with unlimited team access.
About the Chatlake: Live Chat & Helpdesk
Chatlake combines live chat with a complete ecommerce helpdesk solution, letting you manage all customer conversations in one place. Connect multiple communication channels including email, WhatsApp, Messenger, Twitter, Instagram, and Telegram to provide seamless customer support. Share conversation history across unlimited team members and speed up response times using automated workflows and message templates. The built-in features help you organize customer interactions, set up automated replies, and integrate chatbots - all from a single, user-friendly interface. With custom data management and team collaboration tools, Chatlake helps you deliver better customer service without switching between different platforms.
Key features
- Ecommerce help desk with built in Live Chat, email and social media integrations
- Supporting Email, Messenger, Twitter, Whatsapp, Instagram, Telegram, Line, SMSs
- Single interface for multiple communication sources
- Unlimited agents, teams, workflows and macros
- Custom attributes allowing you to manage any data you want
Pricing of Chatlake: Live Chat & Helpdesk
Starter
$9.99/month
- 1GB data storage limit
- 2GB file storage limit
- Unlimited conversations
- Unlimited integrations
- Not whitelabelled
- No priority support
Plus
$19.99/month
- 5GB data storage limit
- 10GB file storage limit
- Unlimited conversations
- Unlimited integrations
- Not whitelabelled
- No priority support
Premium
$99.99/month
- 25GB data storage limit
- 100GB file storage limit
- Unlimited conversations
- Unlimited integrations
- Whitelabelled
- Priority email support
