Charla Live Chat
- by Charla Live Chat
- Free plan available
Live chat, AI chatbots, and omnichannel messaging for WhatsApp, Instagram, and Messenger—all in one inbox to support customers 24/7.
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About the Charla Live Chat
Charla is an all-in-one AI customer support app that brings live chat, AI chatbots, and omnichannel messaging into one simple inbox for Shopify stores. Connect with customers instantly through WhatsApp, Instagram, and Messenger while automating common questions with smart chatbots powered by your knowledge base.
The app includes a built-in help desk, custom chatflows, and unlimited conversations to help you deliver better support. Chat on the go with mobile and desktop apps, and manage multiple stores from one inbox. With 24/7 automated support, Charla helps you convert more visitors into customers while reducing time spent on support tasks. Easy to set up and designed specifically for Shopify merchants.
Key features
- Take the load off your agents with custom Chatflows and AI Chatbots.
- Knowledge Base and Help Desk. Every tool you need to deliver the best support.
- Chat on the Go with iOS/Android and Windows/macOS Apps
- Multi-Site Support. Have one inbox for all your different stores.
- OmniChannel with Instagram/Messenger and WhatsApp Integration
Pricing of Charla Live Chat
Free Forever
Free
- Includes 1 Agent
- Includes 1 Site
- Automated Chatflows and AI Chatbots
- Unlimited Conversations
- Visitor Insights
- iOS and Mobile Apps
Starter
$9 / month
- All Free Plan Features
- Remove Charla Branding
- Unlimited AI Conversations
- Unlimited History
- Messenger/Instagram/WhatsApp Integration
