Certainly | AI Chatbot

Meet Certainly, an AI chatbot solution that works across your entire customer journey. This intelligent platform helps you create customized chatbots for product recommendations, customer support, and shopper engagement. Using generative AI, your bot learns your brand's voice and gets up and running quickly with no coding needed. The chatbot connects seamlessly with Gorgias Help Desk to handle customer service inquiries automatically. It taps into your store's FAQs, company information, and real-time inventory to provide accurate responses. Powered by large language models (LLMs), the bot makes smart product suggestions to help drive sales while reducing the workload on your support team. Set up your AI assistant in minutes and let it handle customer conversations naturally while maintaining your brand's unique personality.