Aircall
- by Aircall
- From $120/month. Free trial available.
Modern phone system that shows customer details and order information during calls, helping support teams deliver faster, personalized service for your Shopify store.
About the Aircall
Key features
- Display Shopify customer contact information on inbound calls
- Display order information and live parcel tracking links on inbound calls
- Click-to-Dial phone numbers within Shopify to reach customers faster
Pricing of Aircall
Essentials
$120 / month
- AI transcripts
- AI Voice Agent (add-on)
- 100+ integrations and API access
- Unlimited inbound calls (toll-free excl)
- IVR, call recording, and click-to-dial
- Send and receive SMS and MMS
- Softphone for desktop, Android, iOS
- Unlimited simultaneous outbound calls
Professional
$210 / month
- All Essentials plan features, plus
- Salesforce CTI integration
- Mandatory call tagging, Smart routing
- Advanced analytics and live monitoring
- Advanced features supported
- Manual & automated call back
- Power Dialer & Voicemail Drop
- Custom plan available with more features
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