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AI FAQ ‑ Actually Asked
- by Allora Software
- Free plan available
- by Allora Software
- Free plan available
An AI-powered FAQ that learns from real shopper questions and answers directly from your store's pages, products, and policies.
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About the AI FAQ ‑ Actually Asked
Actually Asked creates an AI-powered FAQ block that integrates directly into your Shopify theme as HTML. Shoppers can ask questions in their own words and get answers pulled exclusively from your store's products, policies, and pages. They can even highlight any sentence on your site and ask about it specifically.
Frequently asked questions automatically join your FAQ section over time. You have full control to pin, edit, or remove any entry, and your customizations stay exactly as you set them. The FAQ block can be placed on any page and styled through your theme editor to match your store's design.
When shoppers ask questions your content can't answer, you'll receive them in a weekly email summary. Customers can leave their email address so you can follow up with personal replies. This AI FAQ grows naturally based on what your shoppers actually ask, helping you understand their needs while providing instant answers from your existing store content.
Launched: October 13, 2026
Key features
- Shoppers ask in their own words and get answers from your store's content
- Highlight any sentence on a page to ask about it
- Questions asked often join your FAQ; pinned and edited entries stay as you set
- A FAQ block for any page, placed and styled in your theme editor
- A weekly email of what shoppers asked and what your pages couldn't answer
Category:
Pricing of AI FAQ ‑ Actually Asked
Free
Free
- 50 AI answers a month
- 1 site: your store
- Unlimited teammates
- 2 pinned entries
- Weekly report summary (Lite)
- 50 pages read per site
- 3 PDF or Word files per site
Starter
$12 / month
or $120/year and save 17%
- 500 AI answers a month
- Your store and 1 more website
- Pin all but one entry
- Full weekly gap report
- FAQ groups and a full FAQ page
- Up to 150 pages read per site
- 50 PDF or Word files per site
Growth
$39 / month
or $390/year and save 17%
- Everything in Starter, plus:
- 1,500 AI answers a month
- Your store and 4 more websites
- Different FAQs on different pages
- Different FAQs on different products
- 300 pages read per site
Premium
$99 / month
or $990/year and save 17%
- Everything in Growth, plus:
- 4,000 AI answers a month
- Your store and unlimited websites
- 500 pages read per site
