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Zipchat AI Chatbot & Live Chat
- by ZIPCHAT INC
- Free plan available. Free trial available.
- by ZIPCHAT INC
-
Built for Shopify
- Free plan available. Free trial available.
AI Chatbot that handles sales & support 24/7 across live chat, WhatsApp, Instagram & email—with order tracking, upsells & cart recovery.
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About the Zipchat AI Chatbot & Live Chat
This AI chatbot handles customer support and sales across live chat, WhatsApp, Instagram, and email. The AI agent greets shoppers and takes real actions like order tracking, processing returns and refunds, applying discounts, checking stock, and recovering abandoned carts. It works as a shopping assistant providing product recommendations and upsells while answering questions about sizing, shipping, and FAQs. The conversational AI operates 24/7 in multiple languages, connecting to your CRM and other software through custom tools. Every chat ties to revenue as it manages both customer service and sales automation, training itself to improve over time.
Launched: May 23, 2023
Key features
- One AI Agent active in AI Chatbot & Live Chat across WhatsApp, Instagram & email
- AI Chat takes actions: order tracking, returns, COD, discounts & stock checks
- AI customer support & customer service: product, sizing, shipping & FAQ answers
- AI Sales Chatbot & Shopping Assistant: recommendations, upsells & cart recovery
- Multilingual conversational AI Agent ties every chat to revenue, 24/7 on AI Chat
Integrations with:
- Checkout,
- Shopify Admin,
- ChatGPT,
- Claude,
- Emails,
- Instagram,
- Messenger,
- Gorgias,
- Zendesk,
- Re:amaze,
- Klavyo,
- Omnisend,
- Brevo,
- Whatsapp Business API
Category:
Pricing of Zipchat AI Chatbot & Live Chat
Free
Free
- 120 AI replies/m
- Unlimited human replies/m
- Training on 100 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- AI Sales & AI Support
Starter
$49 / month
- 500 AI replies/m
- Unlimited human replies/m
- Training on 1,000 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- AI Sales & AI Support
Growth
$129 / month
- 1,500 AI replies/m
- Unlimited human replies/m
- Training on 15,000 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- AI Sales & AI Support
Pro
$249 / month
- 3,000 AI replies/m
- Unlimited human replies/m
- Training on 75,000 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- AI Sales & AI Support
