TenChaty: AI Chatbot+Live Chat
- by Tencent Cloud International Pte. Ltd.
- Free plan available. Free trial available.
24/7 AI chatbot answers customer questions instantly. Smart inbox, auto-translate, order tracking, and FAQ support—live in 3 minutes.
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About the TenChaty: AI Chatbot+Live Chat
TenChaty delivers instant customer support through an AI chatbot that launches in just three minutes. This app provides 24/7 automated service to answer customer questions around the clock, helping merchants reduce workload while improving response speed. The smart inbox makes it easy to hand off conversations to human agents when needed, with built-in auto-translate and customer info preview. Shoppers can track orders directly in the chat. Configure your FAQ listing, knowledge base, and prompts with zero coding required—the AI agent comes pre-trained for your store to deliver accurate, consistent answers and support sales.
Key features
- Live Chat & AI customer support: Provide 24/7 customer support with less labor
- Smart Inbox with Auto-Translate: Understand every customer question quickly
- Easy Order Tracking: Let shoppers check order status right inside the chat
- Zero-Code AI Agent: Pre-trained to your store to boost support and sales
- FAQ Listing: Eliminate repeated customer questions with pre-setted FAQs
Pricing of TenChaty: AI Chatbot+Live Chat
Free
Free
- 100 AI replies per month
- 100 products for training up
- 5 faqs for training up
- 90-days chat history
Standard Plan
$18.80 / month
- 1000 AI replies per month
- 500 products for training up
- 10 faqs for training up
- 360-days chat history
- Customizable interface & features
Pro Plan
$48.80 / month
- 3000 AI replies per month
- 1000 products for training up
- 50 faqs for training up
- Unlimited chat history
- Customizable interface & features
Plus Plan
$188 / month
- 10000 AI replies per month
- 5000 products for training up
- 50 faqs for training up
- Unlimited chat history
- Customizable interface & features
- Private customer support
