zenshop ‑ Helpdesk & Messenger
- by zenshop
- Free plan available
A customer support helpdesk designed for growing Shopify stores. Manage orders and support in one place with automated replies, shared team inbox, and quick-access FAQ messenger for faster customer service.
About the zenshop ‑ Helpdesk & Messenger
zenshop is a specialized customer support helpdesk designed specifically for growing Shopify stores. The platform intelligently integrates your shop's order information with customer support functions, making it easier to manage customer inquiries. Teams can work together using the shared email inbox while responding faster to customer issues using quick reply templates and automated responses. The built-in messenger displays common FAQs directly to customers, helping reduce support queries. Whether you're handling order-related questions or general customer support, zenshop combines shopping experience data with support tools to help your team deliver better, faster customer service.
Key features
- Automate replies to customers with fast replies and template system.
- Display frequently answered questions directly in the Helpdesk Messenger.
- Built-in email system allows your team to share a common inbox.
Pricing of zenshop ‑ Helpdesk & Messenger
Forever Free
Free
- 30 tickets
- 1 Mailbox
- Community support
Pro
$5 / month
- 300 tickets
- 5 Mailboxes
- 500mb file attachments
- Priority zenshop support
Max
$29 / month
- Unlimited tickets
- Unlimited Mailboxes
- 1GB file attachments
- Custom email domain
- Priority zenshop support
