Scout CRM (Shop Phone)
- by HMS Commerce
- Free plan available
Get personalized alerts for important customer calls, manage abandoned checkouts, and build stronger relationships with VIP customers. Your automated assistant for smarter customer communication.
About the Scout CRM (Shop Phone)
Scout CRM helps you build genuine customer relationships that big retailers can't match. Unlike large marketplaces that treat customers as mere numbers, this personal assistant helps you connect with your shoppers one-on-one. Get timely alerts for VIP customers, abandoned checkouts, and repeat buyers, so you can reach out when it matters most. Make personal phone calls, send targeted thank-you emails, and turn customer service into your competitive advantage. With automated notifications and actionable alerts, you'll know exactly who needs attention and when to contact them, creating lasting relationships that set your store apart from corporate giants.
Key features
- Alerts you who you should call when you need to call them
- Abandoned checkouts, VIP & Repeat Customer and Selected Product notifications
- Abandoned Checkout & Thank You Emails automation
Pricing of Scout CRM (Shop Phone)
Free
Free
- Limit of 100 total Abandoned Checkout Alerts
- Email Support
- VIP & Repeat Customer Alerts
- Follow up & New Customer Alerts
Basic Plan
$9 / month
- Free everything, plus
- Live Checkout Creation Alerts
- Auto Thank You & Abandon Checkout Emails
- Unlimited Alerts
- Unlimited Members
Pro Plan
$29 / month
- Everything in Basic, plus
- Low Inventory Alert
- Product Purchase Alerts
- Tags Alerts
- Phone support
