Skip to content
Redo

Redo

Improve customer experience with smart returns, shipping, and email marketing. Drive more sales through AI-powered exchanges, personalized service, and optimized checkout flows.

Need a hand setting up this app? We are ready to help!
Claim app

Verify your developer profile to earn a badge and build trust to your apps

  • Redo Screenshot
  • Redo Screenshot
  • Redo Screenshot
  • Redo Screenshot
  • Redo Screenshot
  • Redo Screenshot
  • Redo Screenshot
  • Redo Screenshot
  • Redo Screenshot
  • Redo Screenshot

About the Redo

Redo helps online stores improve their operations with smart returns management and fulfillment solutions. The platform focuses on increasing profits through AI-powered exchange options and personalized customer service. Merchants can manage shipping, track orders, and engage customers through branded landing pages. The built-in email marketing system includes shoppable content and AI targeting to drive sales. With automated self-service flows and mobile-friendly tools, businesses can deliver better customer experiences while reducing return rates. The platform's unified inbox and A/B testing features help optimize customer service and checkout performance for higher conversion rates.
Launched: May 25, 2020

Key features

  • Increase profit at each touchpoint of the buyer journey.
  • Increase exchange rates and decrease return rates with AI personalization
  • AI-first customer service in one unified inbox. Both for desktop and mobile app.
  • A full email and sms platform with shoppable email and AI persona targeting
  • Increase conversion rates in your checkout flow with AI-driven A/B testing

Integrations with:

  • Checkout
  • Shopify POS
  • Shopify Flow
  • NetSuite
  • CommentSold
  • Shop Mini
  • Klaviyo
  • Gorgias
  • Yotpo

Pricing of Redo

Returns

Free

  • Returns and claims portal
  • AI exchange agent for +17% exchange rate
  • Variant-level returns analytics
  • Monthly AI returns analysis report
  • Full customizable return flow

Checkout Optimizer

$10 / month

  • A/B test checkout experiences
  • Show tailored offers based on web intent
  • Increase conversion rate 14%

Email and SMS

$10 / month

  • Cross-sell from order tracking emails
  • Shoppable emails

Fulfillment

$99 / month

  • Fulfillment software
  • Auto Batch to optimize fulfillment speed
  • Auto Merge orders to save on costs
  • Bulk ship identical orders automatically
Install from Shopify App Store

Find alternatives for

Redo
  • ParcelWILL Returns & Exchange
  • AfterShip Returns & Exchanges
  • Xcotton Post Purchase Guard
  • ReturnGO Returns & Exchanges
  • Yanet Returns & Exchanges
  • Return Prime:Return & Exchange
  • Seel Worry‑Free Purchase
  • Loop Returns & Exchanges
  • Synctrack: Returns & Exchanges
  • EcoReturns: AI powered Returns