Skip to content
Chatway Live Chat & WhatsApp

Chatway Live Chat & WhatsApp

  • by Premio
  • Free plan available. Free trial available.

Provide seamless customer support through live chat, WhatsApp, and FAQ. Manage conversations in one inbox, use canned responses, and access customer data. Available on web, iOS & Android for on-the-go support.

  • Chatway Live Chat & WhatsApp Screenshot
  • Chatway Live Chat & WhatsApp Screenshot
  • Chatway Live Chat & WhatsApp Screenshot
  • Chatway Live Chat & WhatsApp Screenshot
  • Chatway Live Chat & WhatsApp Screenshot
  • Chatway Live Chat & WhatsApp Screenshot
  • Chatway Live Chat & WhatsApp Screenshot
  • Chatway Live Chat & WhatsApp Screenshot
  • Chatway Live Chat & WhatsApp Screenshot
  • Chatway Live Chat & WhatsApp Screenshot
  • Chatway Live Chat & WhatsApp Screenshot
  • Chatway Live Chat & WhatsApp Screenshot
  • Chatway Live Chat & WhatsApp Screenshot
  • Chatway Live Chat & WhatsApp Screenshot

About the Chatway Live Chat & WhatsApp

Connect with customers instantly through our professional live chat and WhatsApp support solution. The easy-to-use chat inbox lets your team manage customer conversations, send personalized responses, and access important Shopify data like orders and cart details. Set up automated FAQ responses and save common replies to handle inquiries faster. Monitor support conversations and assign them to specific agents for seamless customer service. With mobile apps for iOS and Android, your team can provide real-time support from anywhere. Integrate multiple messaging channels including WhatsApp, Facebook Messenger, Instagram, and Telegram to meet customers where they prefer to chat. The intuitive inbox system helps organize and track all customer interactions in one place for better service delivery.

Key features

  • Access Shopify cart, orders, coupons data & more through live chat support inbox
  • Canned responses saved replies & FAQ for better live chat customer support
  • Mobile apps for iOS & Android to live chat and provide customer support anywhere
  • Chat buttons like WhatsApp, Facebook Messenger, Instagram, Telegram, phone, SMS
  • Monitor inbox customer service chats & invite customer support chat agents

App highlights:

    • Use directly in Shopify admin
    • Works with the latest themes

Integrations with:

  • Facebook Messenger
  • Messenger
  • Email
  • iOS
  • Android
  • Live Chat

Category

Pricing of Chatway Live Chat & WhatsApp

Free

Free

  • 1 Agent
  • Unlimited Chats
  • FAQ in chat widget & Canned responses
  • WhatsApp, Messenger, SMS, & chat buttons
  • Facebook Messenger chat integration
  • Live chat widget customization
  • iOS & Android mobile chat applications
  • 30 Days chat history

Pro

$15 / month

  • $9 per agent/month - invite your team
  • Unlimited live chat history
  • Live translation & multilingual widget
  • Private notes for live chat & reminders
  • Email integration
  • Page targeting & country targeting
  • Custom live chat icon
  • Tags, custom data & segments
Install from Shopify App Store

The Best Chat apps

Explore Best Chat apps