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Smart FAQs
- by Hexabu Labs
- Free plan available. Free trial available.
- by Hexabu Labs
- Free plan available. Free trial available.
Turn your FAQs into instant answers with an AI-powered search widget and chatbot that responds using only your content.
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About the Smart FAQs
Smart FAQs converts your FAQ content into instant answers through an AI-powered search widget and chatbot. The app responds using only the FAQs you create, keeping every answer accurate and under your control. Customers get immediate help whether they search your FAQ page or use the site-wide chatbot. When questions don't match existing FAQs, they're logged so you can add new content and reduce support tickets. Features include a rich text editor with categories and tags, analytics for search terms and engagement, automatic FAQ page creation, and bulk CSV import for existing FAQs.
Launched: February 20, 2026
Key features
- Rich text FAQ editor with categories and tags to organize your content
- AI-powered search and chatbot that answer questions using your FAQ content
- Analytics for search terms, unanswered questions, and engagement
- Automatically creates a dedicated FAQ page in your Shopify store
- Bulk import your existing FAQs from a CSV or Excel file
Integrations with:
- Shopify Admin
Category:
Pricing of Smart FAQs
Basic
Free
- Up to 25 FAQs
- AI-powered search & Chatbot
- Basic Customization
- Embed Multiple Sites
- Bulk Import/Export
- Rich Text Editor
- Easy Setup
- Unlimited Page Views
Premium
$29 / month
- Everything in the Basic plan, and:
- Up to 500 FAQs
- Write with AI
- Advanced Customization
- Analytics & Insights
- No character limits
- Hide Powered-By Link
- Priority Support
Advanced
$60 / month
- Everything in Premium, and:
- Unlimited FAQs
- Orders integration
- Products integration
- up to 3 display languages
- SEO & AEO support
- Priority Support
- Early access to new features
