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Zipchat AI Chatbot & Live Chat
- by ZIPCHAT INC
- Free plan available. Free trial available.
- by ZIPCHAT INC
-
Built for Shopify
- Free plan available. Free trial available.
AI Chatbot & Live Chat for sales and support. Handles orders, returns, upsells & FAQs on WhatsApp, Instagram & email 24/7.
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About the Zipchat AI Chatbot & Live Chat
This AI chatbot and live chat solution turns customer support into sales opportunities across multiple channels. The AI agent actively engages shoppers on live chat, WhatsApp, Instagram, and email with proactive conversations that drive revenue.
The chatbot handles essential customer service tasks including order tracking, returns, discounts, product recommendations, upsells, and cart recovery. It provides 24/7 customer support with FAQ automation, sizing help, and shipping information across all channels.
Built specifically for Shopify, this AI chat agent takes real actions like checking stock, processing COD orders, and managing refunds. The multilingual conversational AI works as a shopping assistant that connects every interaction to sales while operating continuously. Custom tools let it integrate with your CRM and other software to deliver comprehensive AI-powered customer service and support automation.
Launched: May 23, 2023
Key features
- One AI Agent active in AI Chatbot & Live Chat across WhatsApp, Instagram & email
- AI Chat takes actions: order tracking, returns, COD, discounts & stock checks
- AI customer support & customer service: product, sizing, shipping & FAQ answers
- AI Sales Chatbot & Shopping Assistant: recommendations, upsells & cart recovery
- Multilingual conversational AI Agent ties every chat to revenue, 24/7 on AI Chat
Integrations with:
- Checkout,
- Shopify Admin,
- ChatGPT,
- Claude,
- Emails,
- Instagram,
- Messenger,
- Gorgias,
- Zendesk,
- Re:amaze,
- Klavyo,
- Omnisend,
- Brevo,
- Whatsapp Business API
Pricing of Zipchat AI Chatbot & Live Chat
Free
Free
- 120 AI replies/m
- Unlimited human replies/m
- Training on 100 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- AI Sales & AI Support
Starter
$49 / month
- 500 AI replies/m
- Unlimited human replies/m
- Training on 1,000 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- AI Sales & AI Support
Growth
$129 / month
- 1,500 AI replies/m
- Unlimited human replies/m
- Training on 15,000 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- AI Sales & AI Support
Pro
$249 / month
- 3,000 AI replies/m
- Unlimited human replies/m
- Training on 75,000 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- AI Sales & AI Support
