Heyday ‑ Chat & FAQ Automation
Automate customer service with AI-powered chat that answers FAQs, recommends products, and manages messages across Shopify, Instagram, Facebook, and WhatsApp - all in one inbox, 24/7.
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About the Heyday ‑ Chat & FAQ Automation
Heyday is your all-in-one customer service solution that combines AI chatbot automation with smart sales features. The multilingual chatbot handles customer inquiries 24/7, providing instant responses to common questions about products, sizing, shipping, and inventory. Set up customized, on-brand FAQ responses that work seamlessly across your Shopify store, Instagram, Facebook, WhatsApp, and email channels. The unified inbox keeps all customer conversations organized, while the built-in product catalog integration enables automated product recommendations during chats. Track your customer service performance and satisfaction through the analytics dashboard, helping you deliver better shopping experiences around the clock.
Launched: April 23, 2020
Key features
- Send automated FAQs to customers on Shopify, Instagram, Facebook, and Whatsapp.
- Integrate with your Shopify product catalogue and recommend products in chat.
- Organize customer messages from IG, FB, Whatsapp, email & Shopify in one inbox.
- Automate sales with immediate, templated responses to your customers online.
- Use the Heyday analytics dashboard to measure customer happiness.
Integrations with:
- Instagram,
- Facebook,
- Email,
- Magento,
- Whatsapp,
- Salesforce
Category:
Pricing of Heyday ‑ Chat & FAQ Automation
CORE APP
$49/month
- Customizable FAQs
- Automated order tracking
- 200 conversations
- AI product search
- Unlimited users per account
- Agent transfer feature
ENTERPRISE
$499/month
- Design the Heyday chatbot of your dreams
- Google’s business messages
- Video consults
- Price drop + restock notifications
- & so much more