Chatway Live Chat FAQ WhatsApp

Name: Chatway Live Chat FAQ WhatsApp
Brand: Premio
Availability: InStock
Rating: 4.9 (218 reviews)

by Premio
Free plan available. Free trial available.

4.9

218 Reviews on

Provide seamless customer support through live chat, WhatsApp, and FAQ. Manage conversations in one inbox, use canned responses, and access customer data. Available on web, iOS & Android for on-the-go support.

Install from Shopify App Store Add to compare Contact developer via Shopify App Store

About the Chatway Live Chat FAQ WhatsApp

Connect with customers instantly through our professional live chat and WhatsApp support solution. The easy-to-use chat inbox lets your team manage customer conversations, send personalized responses, and access important Shopify data like orders and cart details. Set up automated FAQ responses and save common replies to handle inquiries faster. Monitor support conversations and assign them to specific agents for seamless customer service. With mobile apps for iOS and Android, your team can provide real-time support from anywhere. Integrate multiple messaging channels including WhatsApp, Facebook Messenger, Instagram, and Telegram to meet customers where they prefer to chat. The intuitive inbox system helps organize and track all customer interactions in one place for better service delivery.

Key features

Access Shopify cart, orders, coupons data & more through live chat support inbox
Canned responses saved replies & FAQ for better live chat customer support
Mobile apps for iOS & Android to live chat and provide customer support anywhere
Chat buttons like WhatsApp, Facebook Messenger, Instagram, Telegram, phone, SMS
Monitor inbox customer service chats & invite customer support chat agents