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Chatway Live Chat & AI Chatbot
- by Premio
- Free plan available. Free trial available.
- by Premio
- Free plan available. Free trial available.
Live chat, AI chatbot & WhatsApp support. Provide 24/7 customer service with AI agents, FAQ, canned responses & mobile apps.
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About the Chatway Live Chat & AI Chatbot
Chatway offers complete customer support through live chat, AI chatbot, WhatsApp, and FAQ features. The live chat inbox widget lets you handle customer service conversations with canned responses and saved replies for faster support. AI agents and chatbot functionality provide 24/7 assistance for sales and customer care.
Access Shopify cart data, orders, and coupons directly through the live chat support inbox. Send personalized offers based on past conversations. Assign AI chatbot agents to helpdesk conversations in your chat box.
Connect with customers via multiple chat buttons including WhatsApp, Facebook Messenger, Instagram, Telegram, phone, and SMS. Mobile apps for iOS and Android enable you to provide live chat customer support from anywhere. The livechat inbox keeps all customer service interactions organized in one place.
Launched: September 7, 2023
Key features
- Access Shopify cart, orders, coupons data & more through live chat support inbox
- AI chatbot, AI agent, chatbot agent for support, sales & customer service 24/7
- Mobile apps for iOS & Android to live chat and provide customer support anywhere
- Manage live chat, WhatsApp Business, Facebook Messenger, Instagram DMs & email
- Canned responses saved replies & FAQ for better live chat customer support
Integrations with:
- Shopify Admin,
- Chatbot,
- Email,
- Facebook Messenger,
- Instagram,
- Live Chat,
Pricing of Chatway Live Chat & AI Chatbot
Free
Free
- 1 seat included
- 30 days chat history
- FAQs & canned responses
- iOS and Android mobile apps
- Unlimited conversations
- Widget customization
- Buttons for social chat channels
- AI chatbot agent credits can be added
Solo
$29 / month
or $288/year and save 17%
- 1 seat included
- Everything in Free, and
- Unlimited chat history
- Real-time visitors insights
- Email, Whatsapp, Messenger & Instagram
- Live translation & multilingual widget
- Custom widget & agent visibility
- Optional AI chatbot credits & agents
Team
$79 / month
or $780/year and save 18%
- 4 seats included
- Everything in Solo, and
- Automations & workflows
- Optional AI chatbot credits & agents
Plus
$149 / month
or $1,428/year and save 20%
- 10 seats included
- Everything in Team, and
- Multi-widget support
- Multiple inboxes
- Priority support
- Optional AI chatbot credits & agents
