HelpDesk for Ecommerce support
- by TEXT
- From $34/month. Free trial available.
Manage all your customer support channels in one secure inbox. Handle emails, chats, and forms while using AI automation and team features to deliver faster, personalized responses.
About the HelpDesk for Ecommerce support
Key features
- Use solid collaboration HelpDesk features to solve client cases together.
- Automate ticket resolution with custom HelpDesk rules and macros to save time.
- Use HelpDesk AI to sum up any lengthy ticket and refine texts to fit you.
- Customize your message layout to respond professionally and stay consistent.
- Track customer insights using the shopping history in the HelpDesk ticket.
Pricing of HelpDesk for Ecommerce support
Team
$34 / month
- Paid users with admin or agent roles
- Unlimited free viewers
- 5 teams
- 5 forwarding addresses
- 5 reply addresses
- One custom domain
Business
$59 / month
- Paid users with admin or agent roles
- Unlimited free viewers
- 100 teams
- 100 forwarding addresses
- 100 reply addresses
- 100 custom domains
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