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Shopify SEO
Shopify development
ping.ai
- by PING AI
- Free plan available. Free trial available.
- by PING AI
- Free plan available. Free trial available.
AI assistant for website chat and WhatsApp that answers shoppers, recommends products, automates marketing, and recovers abandoned carts.
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About the ping.ai
ping.ai brings an AI assistant to your store's website chat and WhatsApp to help answer shoppers automatically. The AI learns your products and policies, then recommends items with add-to-cart cards directly in the conversation. Customers can ask order questions after verifying with a one-time code. Your team sees every conversation in the dashboard and can jump in anytime. Recover abandoned checkouts and follow up after purchase using WhatsApp, email or SMS automations—sent only to customers who opted in for marketing. The app includes pop-ups and banners to collect leads and send discount codes, plus an order tracking page with verified lookup and a free accessibility menu for your store.
Launched: September 11, 2026
Key features
- AI chat on your site and WhatsApp that answers from your products and policies
- Product recommendations with add-to-cart cards, right inside the chat
- Abandoned cart and post-purchase automations on WhatsApp, email and SMS
- Pop-ups and banners that collect leads and send the discount code
- Order tracking page with verified lookup, plus a free accessibility menu
Integrations with:
- Checkout
Category:
Pricing of ping.ai
Free
Free
- 3 abandoned-cart reminders a month
- 1 site banner, 10 leads a month
- Free accessibility widget
Pro
$19.99 / month
- AI bot on WhatsApp and your site
- 10 bot conversations a month
- Unlimited abandoned-cart reminders
- 1 site banner, 80 leads a month
- Branded order tracking page
- Deep product index for the bot
Growth
$44.99 / month
- Everything in Pro
- 80 bot conversations a month
- 3 banners, 250 leads a month
- Post-purchase automations
- Personal assistant, 2 messages a day
Premium
$99.99 / month
- Everything in Growth
- 400 bot conversations a month
- Unlimited banners and leads
- 25,000 campaign emails a month
- Unlimited personal assistant
- 600 virtual try-ons a month
Gold
$179 / month
- Everything in Premium
- Unlimited abandoned carts
- 20,000 bot replies a month
- Unlimited banners and leads
- 100,000 campaign emails a month
- 2,000 try-ons a month
