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Aircall ‑ AI Voice & Messaging
- by Aircall
- From $120/month. Free trial available.
- by Aircall
- From $120/month. Free trial available.
AI Voice & Messaging for Shopify. See order context on every call. AI Agents handle support 24/7 across voice, SMS & WhatsApp.
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About the Aircall ‑ AI Voice & Messaging
Aircall integrates directly into your Shopify store to bring order context to every customer call. When a customer calls, your team instantly sees their name, previous orders, and tracking numbers—no tab-switching or asking customers to repeat information. Click-to-dial from any Shopify contact to connect faster.
AI Voice and Messaging Agents handle order status inquiries, returns, and FAQs after hours, keeping your store always-on. Voice Agents pull live Shopify data mid-call to answer questions in real time and automatically log follow-ups. AI resolves "Where's my order?" questions across voice, SMS, and WhatsApp channels.
Every call—whether handled by AI or your team—logs automatically inside Shopify. Display order information and live parcel tracking links during inbound calls. Built on a modern phone system trusted by 24,000+ businesses worldwide, with SOC 2 Type II certification and 99.95% uptime. Live in minutes.
Launched: October 12, 2022
Key features
- Every AI- and human-handled call logs automatically inside Shopify.
- After hours, AI Messaging & Voice Agents handle order status, returns, and FAQs
- Display order information and live parcel tracking links on inbound calls
- AI Agents resolves "Where's my order?" across voice, SMS, and WhatsApp.
- Built on the modern phone system trusted by 24,000+ businesses worldwide.
Integrations with:
- Gorgias,
- Hubspot,
- Richpanel,
- Salesforce,
- Stripe,
- Zendesk
Category:
Pricing of Aircall ‑ AI Voice & Messaging
Essentials
$120 / month
or $1,080/year and save 25%
- AI transcripts
- AI Voice Agent (add-on)
- 250+ integrations and API access
- Unlimited inbound calls (toll-free excl)
- IVR, call recording, and click-to-dial
- Send and receive SMS and MMS
- Softphone for desktop, Android, iOS
- Unlimited simultaneous outbound calls
Professional
$210 / month
or $1,800/year and save 29%
- All Essentials plan features, plus
- Salesforce CTI integration
- Mandatory call tagging, Smart routing
- Advanced analytics and live monitoring
- Advanced features supported
- Manual & automated call back
- Power Dialer & Voicemail Drop
- Custom plan available with more features
