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Redo

Redo

Improve customer experience with smart returns, shipping, and email marketing. Drive more sales through AI-powered exchanges, personalized service, and optimized checkout flows.

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About the Redo

Redo helps online stores improve their operations with smart returns management and fulfillment solutions. The platform focuses on increasing profits through AI-powered exchange options and personalized customer service. Merchants can manage shipping, track orders, and engage customers through branded landing pages. The built-in email marketing system includes shoppable content and AI targeting to drive sales. With automated self-service flows and mobile-friendly tools, businesses can deliver better customer experiences while reducing return rates. The platform's unified inbox and A/B testing features help optimize customer service and checkout performance for higher conversion rates.

Key features

  • Increase profit at each touchpoint of the buyer journey.
  • Increase exchange rates and decrease return rates with AI personalization
  • AI-first customer service in one unified inbox. Both for desktop and mobile app.
  • A full email and sms platform with shoppable email and AI persona targeting
  • Increase conversion rates in your checkout flow with AI-driven A/B testing

Integrations with:

  • Checkout
  • Shopify POS
  • Shopify Flow
  • NetSuite
  • CommentSold
  • Shop Mini
  • Klaviyo
  • Gorgias
  • Yotpo

Pricing of Redo

Returns and OMS

Free

  • Returns and claims portal
  • AI exchange agent for +17% exchange rate
  • Variant-level returns analytics
  • Monthly AI returns analysis report
  • Full customizable return flow
  • Auto batching orders for faster shipping
  • Auto merge orders to reduce errors
  • Immediate order and shipping sync

Checkout Optimizer

$10 / month

  • A/B test checkout experiences
  • Show tailored offers based on web intent
  • Increase conversion rate 14%

Email and SMS

$10 / month

  • Cross-sell from order tracking emails
  • Shoppable emails

Support and AI

$10 / month

Install from Shopify App Store

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