News
Shopify SEO
Shopify development
CWILL Returns & Exchanges
- by CWILL
- Free plan available. Free trial available.
- by CWILL
-
Built for Shopify
- Free plan available. Free trial available.
Turn returns into profit with flexible exchanges, store credit options, and a self-service portal that keeps customers happy and loyal.
Claim app
Verify your developer profile to earn a badge and build trust to your apps
About the CWILL Returns & Exchanges
CWILL Returns & Exchanges offers a complete solution for managing returns and exchanges through a self-service portal. The app helps store owners create flexible returns policies and rules for different products based on various scenarios. Customers can submit returns and exchanges requests directly through an embedded returns portal on your storefront and receive automated email notifications about their return status. The platform supports exchanges for different items and offers refund options including store credit and gift cards. With unlimited carrier integrations, you get better return label rates and free pickup options. Compatible with major carriers like USPS, UPS, Sendcloud, Shippo, DHL, ShipStation, FedEx, DPD, and Evri. Built for Shopify with automatic return shipment tracking to keep both you and your customers informed throughout the entire returns process.
Launched: June 30, 2023
Key features
- Exchanges for different items and flexible refunds (store credit, gift card)
- Self-service returns portal and email notifications to drive customer loyalty
- Unlimited carrier integrations for better return label rates and free pickup
- Support USPS, UPS, Sendcloud, Shippo, DHL, ShipStation, FedEx, DPD, and Evri
- Built for Shopify & Auto-tracking return shipment status
Integrations with:
- Checkout,
- Customer accounts,
- Shopify Admin,
- Canada Post,
- CWILL Order Tracking,
- DHL,
- FedEx,
- Hermes UK,
- USPS
Pricing of CWILL Returns & Exchanges
Free
Free
- 6 returns per month
- Manage returns in one place
- Branded return page
- Return labels
- Flexible return windows
Essential
$29 / month
or $276/year and save 21%
- All Free features
- Flexible refund and exchange solutions
- Restocking fee and return shipping fee
- Multi-language return page
- Customer account return widget
- Packing slip
- Emails with custom sending domain
- Flexible return rules
Professional
$99 / month
or $948/year and save 20%
- All Essential features
- Exchange upsell
- Unlimited carrier connection
- Automation workflows
- Auto-track return shipment status
- Returns advanced analytics
- Onboarding support
Enterprise
$299 / month
or $2,868/year and save 20%
- Returns webhooks
- Custom integrations
- Advanced analytics
- Dedicated priority support
- Customer success manager
