ParcelWILL Returns & Exchange
- by CWILL
- Free plan available. Free trial available.
Simplify returns with automated self-service portal, easy label generation, and flexible exchanges to improve customer loyalty.
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About the ParcelWILL Returns & Exchange
ParcelWILL Returns & Exchange simplifies your returns process with an automated self-service returns portal that improves the post-purchase experience. The app makes return label generation easy and supports unlimited carrier integrations including USPS, UPS, FedEx, DHL, Sendcloud, Shippo, ShipStation, DPD, and Evri for better rates and free pickup options. Customers can process exchanges for different items or choose flexible refunds through store credit and gift cards. Email notifications keep shoppers informed throughout the return shipment process, helping drive customer loyalty. Built specifically for Shopify with auto-tracking capabilities and AI-powered analytics to help you understand return patterns and optimize your exchange strategy.
Key features
- Exchanges for different items and flexible refunds (store credit, gift card)
- Self-service returns portal and email notifications to drive customer loyalty
- Unlimited carrier integrations for better return label rates and free pickup
- Support USPS, UPS, Sendcloud, Shippo, DHL, ShipStation, FedEx, DPD, and Evri
- Built for Shopify & Auto-tracking return shipment status
Pricing of ParcelWILL Returns & Exchange
Free
Free
- 6 returns per month
- Manage returns in one place
- Branded return page
- Return labels
- Multi-language
- Return rules
- Email notifications
Essential
$29 / month
or $276/year and save 21%
- All Free features
- Flexible customizable refund solutions
- Flexible exchanges
- Restocking fee and return shipping fee
- Better rate labels
- Embedded return page
- Customer account return widget
- Customize page domain
Professional
$99 / month
or $948/year and save 20%
- All Essential features
- Exchange upsell
- Unlimited carrier connection
- Free pickup
- Workflows
- Auto-track return shipment status
- Returns advanced analytics
- Onboarding support
Enterprise
$299 / month
or $2,868/year and save 20%
- Returns webhooks
- Custom integrations
- Advanced analytics
- Dedicated priority support
- Customer success manager
