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Best alternatives for LunaChat AI ChatBot Shopify app in 2026 [Updated]
LunaChat AI ChatBot
by
AppToScale
From $7.99/month. Free trial available.
Ensure 24/7 customer support with AI chatbot. Answer customer queries & improve your conversion
Compare with % app %PickYourApp Review Team
6 min read
•
Jul 31, 2026
Support your customers better with essential tools for FAQ management, AI chatbots, customer feedback, and self-service options. From customizable help centers and product manuals to automated chat support and order management, these apps help reduce support workload while improving customer satisfaction. Get AI-powered assistance, collect verified reviews, and enable customers to find answers 24/7.
| Name | Rate on Shopify | Price | Free trial | Key features |
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#1. We help you to create SEO prepared FAQ pages for your store and a help center for your customers!
Create a professional help center and FAQ pages that work seamlessly with your Shopify store's SEO strategy. This user-friendly FAQ app lets you build comprehensive question-and-answer sections across your store - from dedicated FAQ pages to product-specific information. Customize fonts, colors, and styles to match your brand without touching any code. Add rich content including images and videos to your answers, and format text to improve readability. The app supports multiple languages and works independently from your theme, making it perfect for both single-page help centers and distributed FAQs throughout your collections, products, and blog posts. Set up your knowledge base quickly with an intuitive admin dashboard, helping customers find answers while improving your store's search visibility. -
#2. AI Chatbot, Live Chat & CRM for support and sales
Wizybot is an AI chatbot and CRM helpdesk that brings all your customer conversations into one smart inbox. Connect live chat, WhatsApp, Instagram, Facebook, and email to get a unified CRM view of every shopper. Let AI Agents handle support tickets, order tracking, refunds, and FAQs in your brand's tone while working 24/7. The chatbot launches in minutes and provides personalized product recommendations to turn conversations into sales. Use CRM-powered WhatsApp marketing with automated flows to drive repeat purchases and improve customer retention. AI replies instantly to social comments and DMs, so you never miss a message. Everything works together in one CRM-driven inbox that scales as your store grows. -
#3. Ads & Email hyper-personalization app for brands that helps create meaningful 1:1 user experience.
RetainIQ helps eCommerce brands deliver personalized email and SMS campaigns that create meaningful one-to-one customer experiences. The app enables true hyper-personalization by going beyond basic segmentation, allowing you to customize messages based on customer loyalty, social proof, weather, location, and recent site activity. With easy integration of multiple data sources and APIs, you can track shopper behavior and automatically trigger relevant communications. The platform's experiential intelligence optimizes campaigns while the intuitive setup process and dedicated support team ensure smooth implementation. Merchants using RetainIQ see improved click-through rates, customer lifetime value, and overall revenue through more engaging, personalized customer communications. -
#4. The app allows customer to cancel order and reorder on their own, without contacting support
Enable your customers to easily cancel and reorder purchases directly from their order status page, account dashboard, or confirmation email. This self-service order cancellation app reduces support workload while improving customer satisfaction. Customers can cancel orders with a single click within your set time limit and quickly reorder previous items without contacting support. Use the "cannot-cancel" tag to mark specific products or orders as non-cancellable. The app integrates seamlessly with your checkout and order status pages through app blocks, making order management simpler for both you and your customers. Prevent potential chargebacks by giving customers more control over their orders. -
#5. Turn customer feedback into growth with AI-powered surveys
UserLoop helps you turn customer feedback into actionable insights with AI-powered surveys. Capture pre-purchase feedback using storefront popups and app blocks—no coding required. Run post-purchase surveys on thank you pages, order confirmation pages, and via email to understand what drives customer decisions. Connect your survey data directly to Claude or ChatGPT through MCP to ask questions, spot trends, and get instant answers. Share automated AI reports with your marketing, product, and support teams. Use smart product quizzes to guide shoppers toward the right purchases. Automatically translate surveys into over 100 languages to reach global customers. Reward survey responses with discount codes to increase participation. All your feedback tools—surveys, quizzes, and video feedback—work together in one platform. -
#6. Wiremo allows you to collect and display product and customer reviews automatically.
Wiremo is a comprehensive review management solution that helps businesses collect and showcase verified customer feedback. The app automatically sends review requests after purchases, making it simple to gather authentic product and website reviews. Display customer testimonials, including photo reviews, to build trust with potential buyers. Manage all your reviews in one place - respond to customer feedback, import existing reviews, and create an engaging review carousel on your store. With automated review collection and Google Shopping integration, Wiremo makes it easy to maintain a steady flow of genuine customer reviews that can help influence purchasing decisions and improve your store's credibility. -
#7. This app turns your website into a 24/7 support hub that gives customers the exact answers they need
This app turns your website into a 24/7 support hub that answers customer questions instantly, even while you sleep. It acts as a virtual concierge guiding shoppers through your store in real-time, helping reduce cart abandonment by removing wait times for responses. The chatbot learns your business information from your website or files in minutes, then recommends products based on what customers are looking for. Speed matters when keeping a shopper's interest, and this AI assistant provides the confidence buyers need to complete their purchase by putting information exactly where they need it. -
#8. Customer account editor and checkout editor with dynamic blocks and extensibility
Customize customer accounts, checkout, and post-purchase pages with flexible UI extensions and dynamic blocks. This app lets you add custom components to account pages, order status, and thank you pages without coding. Add checkout blocks like custom fields, trust badges, payment icons, age validator, and delivery instructions to improve your checkout experience. Include account blocks such as order notes, special requests, download invoice, order count, and report a problem features to strengthen customer communication. The app supports upsell products, SMS consent, gift messages, image with text, proof of shipment, installation guides, warranty documents, announcement bars, and FAQs. You can also add quantity selector and variant selector for checkout line items. Replace legacy limitations with modern extensibility that helps increase engagement and conversions through better checkout and account customization. -
#9. This app provides a way to let customers ask questions directly on product pages and single page
Enable direct customer questions right on your product pages with Enorm Ask a Question. Customers can submit multiple questions across different products, helping you identify popular items and address buyer concerns. When customers ask questions, you'll receive email notifications and can respond either through email or directly on the product page's question board. The app features an easy-to-customize interface with a responsive layout that works seamlessly across all devices. The question button can be styled to match your store's theme, creating a natural shopping experience for your customers. Simple to set up and manage, this app creates an interactive shopping environment where customers can get the information they need before making a purchase. -
#10. Add a job board to your store. Post listings, accept applications, and start hiring today!
Turn your Shopify store into a recruiting hub with a professional careers page that matches your brand. Post custom job listings, create customizable application forms, and receive instant notifications when candidates apply. Your job board automatically integrates with Google Jobs to help you reach more qualified talent and boost visibility. The Team Portal makes hiring management simple. Review applications, track candidates through your hiring pipeline, schedule interviews, and collaborate with your team. AI candidate summaries give you quick insights on every applicant, helping you engage top candidates before competitors do. Filter applications to find specialized retail talent that fits your needs.