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CallFlows ‑ AI Phone Agent

CallFlows ‑ AI Phone Agent

Let your AI phone assistant handle customer calls 24/7 in multiple languages. Check orders, answer shipping questions, and route complex issues to staff - all using live store data.

  • CallFlows ‑ AI Phone Agent Screenshot
  • CallFlows ‑ AI Phone Agent Screenshot
  • CallFlows ‑ AI Phone Agent Screenshot
  • CallFlows ‑ AI Phone Agent Screenshot
  • CallFlows ‑ AI Phone Agent Screenshot
  • CallFlows ‑ AI Phone Agent Screenshot
  • CallFlows ‑ AI Phone Agent Screenshot
  • CallFlows ‑ AI Phone Agent Screenshot
  • CallFlows ‑ AI Phone Agent Screenshot
  • CallFlows ‑ AI Phone Agent Screenshot

About the CallFlows ‑ AI Phone Agent

CallFlows AI brings 24/7 automated phone support to your Shopify store with a multilingual AI voice assistant. The system answers customer calls in real-time, accessing live order status, shipping details, and inventory information. When customers call about refunds or complex issues, the AI agent can seamlessly transfer them to your staff. The assistant handles multiple calls simultaneously while maintaining detailed conversation logs in your admin dashboard. Your customers get immediate support in their preferred language, while you reduce support costs and staff workload. All voice interactions follow GDPR and CCPA compliance standards, ensuring secure and private customer communications.

Key features

  • Voice responses generated in real-time from live data
  • Checking order status, product info or store policies like Refund, Privacy, etc.
  • Handles multiple simultaneous inbound calls
  • Smart call routing to human agents if needed
  • GDPR/AI Act and CCPA compliant voice data practices

App highlights:

    • Use directly in Shopify admin

Pricing of CallFlows ‑ AI Phone Agent

Basic

$29 / month

  • 100 minutes
  • 100 extra minutes during the trial
  • Unlimited agent edits
  • 2 simultaneous incoming calls
  • Order status check
  • Products browsing
  • $0.10 per additional minute
  • Priority support — response in 24h

Advanced

$99 / month

  • 400 minutes
  • Advanced analytics
  • Audio transcripts
  • 10 simultaneous incoming calls
  • Access to + answers from store policies
  • $0.08 per additional minute
  • Monthly performance report
  • Priority support — response in 12h

Pro

$299 / month

  • 1600 minutes
  • AI insights
  • Sentiment analysis
  • Refund processing (coming soon)
  • 25 simultaneous incoming calls
  • $0.06 per additional minute
  • Weekly performance report included
  • Priority support — response in 4h
Install from Shopify App Store

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