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UserLoop Surveys & Feedback

UserLoop Surveys & Feedback

  • by UserLoop
  • Free plan available. Free trial available.

Get valuable customer insights with AI-powered surveys at checkout, after cart abandonment, and via email. Learn where customers come from, analyze feedback, and improve your store with automatic translations in 100+ languages.

  • UserLoop Surveys & Feedback Screenshot
  • UserLoop Surveys & Feedback Screenshot
  • UserLoop Surveys & Feedback Screenshot
  • UserLoop Surveys & Feedback Screenshot
  • UserLoop Surveys & Feedback Screenshot
  • UserLoop Surveys & Feedback Screenshot
  • UserLoop Surveys & Feedback Screenshot
  • UserLoop Surveys & Feedback Screenshot
  • UserLoop Surveys & Feedback Screenshot
  • UserLoop Surveys & Feedback Screenshot
  • UserLoop Surveys & Feedback Screenshot
  • UserLoop Surveys & Feedback Screenshot
  • UserLoop Surveys & Feedback Screenshot

About the UserLoop Surveys & Feedback

Understand your customers better with targeted surveys throughout their shopping journey. Collect valuable feedback during checkout, after cart abandonment, and post-delivery to improve your store's performance. The app's AI helps create effective survey questions and analyzes responses automatically, giving you insights into customer satisfaction and shopping behavior. Track where customers come from, segment responses by spending patterns, and identify your most valuable customer groups. Encourage participation with custom discount codes and gift cards. All surveys can be translated into over 100 languages, making it easy to reach global customers. Export response data to CSV for detailed analysis and reporting. Get actionable insights to improve your product offerings and overall customer experience through checkout surveys, email campaigns, and shareable links. Perfect for market research and understanding what drives your customers' purchasing decisions.

Key features

  • Run surveys at checkout, by email or link. Supports checkout extensibility.
  • Abandoned checkout surveys. Uncover issues and recover carts.
  • AI-powered analytics segment responses by spend, AOV and customer profile.
  • Incentivize responses & boost sales with unique discount codes and gift cards.
  • Export your response data to CSV. Translate your survey into 100+ languages.

Integrations with:

  • Checkout
  • Customer accounts
  • Google Reviews
  • Truspilot Reviews
  • Facebook Reviews
  • Klaviyo
  • OpenAI
  • Meta

Pricing of UserLoop Surveys & Feedback

Free Basics

Free

  • 50 Responses Per Month
  • 1 Survey
  • 3 Questions per survey
  • 5 Question Types
  • AI Question Writer

Unlimited

$19 / month

  • Unlimited Responses
  • Unlimited Surveys
  • Unlimited Questions
  • Discount Code Rewards & Incentives
  • Data Export
  • Email Reports
  • Unlimited Team Seats
  • AI Response Analysis
Install from Shopify App Store

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