Best alternatives for Trusted Help Center & FAQ Shopify app in 2026 [Updated]
PickYourApp Review Team
6 min read
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Oct 07, 2025
Cut down support time with FAQ apps that let you build help centers, product FAQs, and Q&A sections. From AI-powered chatbots and live chat to customizable FAQ pages and product-specific answers, these apps help merchants provide instant customer support. Set up searchable knowledge bases, add FAQ accordions to product pages, and create SEO-friendly help centers that work across multiple languages and devices.
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#1. AI-Powered Customer Support: AI Chatbot + Omnichannel in one app
MooseDesk AI Chatbot delivers intelligent customer support by learning your store's products, FAQs, and common questions to provide accurate, instant responses. This smart assistant handles customer inquiries 24/7 through live chat, email, WhatsApp, Messenger, and Instagram - all managed from one central inbox. Customers can track orders and browse multilingual self-service FAQs while the chatbot suggests relevant products and seamlessly transfers complex conversations to your team. With product-specific FAQs and mobile app access, you're always connected to provide responsive customer service across all channels.Install from Shopify App Store
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#2. Easily create FAQ page for your store or product FAQs to reduce your customer service time.
Create professional FAQ pages and product FAQs that match your store's style perfectly. This user-friendly app helps you build and manage frequently asked questions with full customization options for fonts, colors, and layouts. Add images and videos to make your answers more engaging, while benefiting from fast page loading speeds and Google rich SEO snippets. The app works seamlessly with multiple languages and integrates with the Shop app, helping reduce customer support inquiries. Whether you need a dedicated store FAQ page or specific product FAQs, this solution makes it simple to give customers quick access to the information they need.Install from Shopify App Store
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#3. Lighting-fast product reviews, Q&A, with deep search, media, and review requests.
Get authentic product reviews and ratings with this fast-loading reviews app that won't slow down your store. Customers can easily submit photo and video reviews, ask questions, and find helpful information using deep search features. Send automated review requests with optional discount incentives, and let shoppers submit reviews directly from Gmail or Yahoo using AMP email technology. The app includes AI assistance for review collection and supports multiple languages including English, Spanish, French, German, and more. Simple setup with theme app blocks lets you customize the review display while maintaining ultra-fast page loading. All reviews are automatically verified, and you can enable custom filtering to help customers find relevant feedback quickly.Install from Shopify App Store
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#4. Shoppers have questions? AI chatbot has answers. Need sales support? Chatty delivers. 24/7 every day
Meet your 24/7 AI-powered customer support solution with Chatty's smart chatbot and live chat system. Built with ChatGPT 4.0, this AI assistant handles product questions, makes personalized recommendations, and helps track orders - even when you're not available. Manage all your customer conversations from WhatsApp, Facebook Messenger, Instagram, and email in one unified inbox. Your team can easily collaborate on customer support from anywhere using the mobile app. Create a self-service FAQ help center where customers can quickly find answers to common questions. Set up automated messages based on visitor behavior to provide proactive support and drive more sales.Install from Shopify App Store
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#5. Create FAQ pages, individual product FAQ with AI, add FAQ schema to boost SEO & cut support tickets
Create a comprehensive FAQ help center for your store to quickly address customer questions and reduce support tickets. The AI-powered FAQ builder helps you generate relevant answers instantly, while the drag-and-drop interface makes organizing content simple. Add custom FAQ sections to any product page, matching your brand's style with flexible design options for fonts and colors. The app includes essential features like FAQ schema for better SEO, instant answer functionality for improved customer experience, and easy export/import capabilities to build your knowledge base quickly. Whether you need store-wide FAQs or product-specific questions and answers, this tool helps you create informative content that converts visitors into customers while decreasing support inquiries.Install from Shopify App Store
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#6. Product Description of Selected Variant | Tabs/Accordion in Product Description, FAQ Page & Sections
Create unique descriptions for each product variant to help customers understand specific details like care instructions and technical specifications. The app organizes product information neatly using tabs or accordion-style sections, making it easier for shoppers to find what they need. Add structured content anywhere in your store - from FAQ pages to shipping policies and returns information. The tab layout automatically switches to mobile-friendly accordions on smaller screens, ensuring a clean shopping experience across all devices. Customize the appearance of tabs and product sections to match your store's design, and include product reviews for better customer engagement. Works with all Shopify themes, with personalized setup support available from our team to match your specific needs.Install from Shopify App Store
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#7. Create professional looking FAQ and Helpdesk page for your store. Also FAQs for product pages & more
Create a professional FAQ and Help Center page for your Shopify store without any coding knowledge. The app lets you build and organize help articles using an intuitive rich text editor with HTML and Markdown support. Easily categorize FAQs for shipping, returns, and products, with drag-and-drop reordering for simple management. Add product-specific FAQs directly to item pages as expandable accordions. The help desk includes a smart widget featuring WhatsApp and email contact options. Customize the entire look with various icon packs and themes to match your store's branding. Available in 20 languages with auto-translation for interface elements, plus support for managing FAQ content in multiple languages. Perfect for stores needing a user-friendly, branded help center that looks great on all devices.Install from Shopify App Store
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#8. Enhance Engagement & Build Trust with Askify – The Ultimate Q&A Solution for Your Store!
Turn hesitant shoppers into confident buyers with this essential Q&A solution for your product pages. When customers have questions about sizing, materials, or shipping, they can get answers directly on your store instead of leaving empty-handed. The Q&A section lets visitors post questions that your team or previous customers can answer, creating trust through real-time interactions. With AI-generated responses, smart FAQ organization, and support for 20+ languages, you'll provide clear information exactly where customers need it. The customizable Q&A interface fits seamlessly into your store design, while instant notifications ensure no question goes unanswered.Install from Shopify App Store
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#9. Easily create SEO-Friendly FAQ, product FAQ, FAQ Accordions pages with AI & 12+ nice templates
Create professional FAQ pages and product FAQs with this user-friendly app that helps you organize and display frequently asked questions across your store. The app offers 12+ customizable templates, AI-powered FAQ generation, and SEO-friendly features including Google FAQ Schema for better search visibility. Add FAQ sections anywhere - on product pages, collections, or as standalone knowledge base pages. Support multiple languages and create several FAQ pages to better serve your customers. The built-in AI assistant helps generate relevant questions and answers, while the flexible display options let you present FAQs in accordion style or other formats. Try the demo store (password: 123) to see how organized, searchable FAQs can improve your customer experience.Install from Shopify App Store
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#10. Reduce support with product FAQ and FAQ page. Organize product description into tabs and accordion
Create a better customer experience with Simesy FAQ Page & Product FAQ, a comprehensive solution for managing frequently asked questions on your Shopify store. Build unlimited FAQs and organize them into an easy-to-navigate dedicated FAQ page with instant search functionality. Display your FAQs directly on product pages, homepage, collection pages, or any other location without touching code. The app automatically converts product descriptions into clean tabs and accordion layouts, making information more accessible to customers. Compatible with all Shopify themes, this SEO-friendly tool helps reduce customer support inquiries by letting shoppers find answers quickly and easily. Set up a self-service knowledge base that works seamlessly with your store's design while helping customers make informed purchase decisions.Install from Shopify App Store