Best alternatives for AE: Order Editing & Upsell Shopify app in 2026 [Updated]
PickYourApp Review Team
6 min read
•
Dec 26, 2025
Order editing apps give Shopify merchants essential tools to manage post-purchase changes efficiently. From letting customers self-edit shipping addresses and order details to enabling automated returns and exchanges, these apps reduce support tickets while improving customer satisfaction. Many include features for order cancellations, product upsells, and automated fulfillment workflows, helping stores save time and maintain smooth operations.
-
#1. Self-service Order Editing App, save time, upsell product offers, and validate shipping addresses`
Let customers edit their orders after purchase with this self-service Order Editing App. Customers can update shipping addresses, modify products, change shipping methods, and apply discount codes - all while maintaining the original order number. The app automatically validates addresses and suggests corrections to prevent delivery issues. Increase sales with personalized post-purchase upsells and product recommendations. You control which edits are allowed and set time limits for modifications. Works seamlessly with 30+ popular fulfillment, shipping, fraud prevention, and subscription apps. Save time on customer service while giving shoppers the flexibility to manage their orders independently.Install from Shopify App Store
-
#2. Easy way to automate order fulfillment, customer tagging, discount functions, email marketing, etc.
Automate your Shopify store workflows with this custom automation builder. Set up order fulfillment automation, customer tagging, and email marketing triggers without coding. The app helps you auto-fulfill orders, cancel unpaid orders, and manage blacklisted customers automatically. Create automated discounts, loyalty store credits, and track fraud risk orders with automatic tags. Tag customers by total spent for VIP programs, add priority order tags, and include automated order notes. Hide out-of-stock products and auto-publish when inventory is back. Connect with Mailchimp, Slack, Twilio, WhatsApp, Google Sheets, and more. Schedule tasks with flexible delays and conditional steps. Generate checkout discounts and manage refunds, credits, and alerts using smart automation rules.Install from Shopify App Store
-
#3. Happier shoppers, more sales & fewer tickets with world class order editor trusted by top brands
Let customers easily edit their orders before shipping with this comprehensive order management app trusted by leading brands. Shoppers can modify shipping addresses, update quantities, change product variants, add items, and even edit subscription orders. The app enables customers to self-serve cancellations with store credit refunds, reducing support tickets and returns. Drive additional sales through strategic upsells on order pages and in emails. Features smart editing windows and auto-cancel capabilities. Fully compatible with 100+ integrations, Shopify Markets, and specially designed for Shopify Plus stores. Generate tax invoices and manage order modifications seamlessly through the order status page and thank you page.Install from Shopify App Store
-
#4. The app allows customer to cancel order and reorder on their own, without contacting support
Enable your customers to easily cancel and reorder purchases directly from their order status page, account dashboard, or confirmation email. This self-service order cancellation app reduces support workload while improving customer satisfaction. Customers can cancel orders with a single click within your set time limit and quickly reorder previous items without contacting support. Use the "cannot-cancel" tag to mark specific products or orders as non-cancellable. The app integrates seamlessly with your checkout and order status pages through app blocks, making order management simpler for both you and your customers. Prevent potential chargebacks by giving customers more control over their orders.Install from Shopify App Store
-
#5. Use custom rules for self-serve order editing to addresses and products to reduce errors and returns
Give your customers the freedom to edit their orders without contacting support. This order editor app lets shoppers update shipping addresses, modify product variants, add or remove items, and adjust order notes or gift messages directly from thank you pages, status pages, and confirmation emails. Set custom rules to control what changes are allowed and when customers can make them. The app handles automatic payment collection for shipping differences, new items, and taxes. Compatible with major platforms like ShipStation and Recharge, this self-serve solution helps reduce returns while keeping customers satisfied with their shopping experience. Perfect for stores looking to minimize support tickets and provide better post-purchase service.Install from Shopify App Store
-
#6. Automate everything with 340+ workflow automations and simple no-code, custom logic & AI flow editor
Simplify your Shopify store management with Arigato's comprehensive automation platform. Choose from 340+ pre-built workflow templates or create custom automations using the no-code flow editor. Set up automated tasks for orders, products, inventory, and fraud prevention using Liquid, GraphQL, or REST API integration. Schedule workflows to run automatically or launch them with one click. Connect your favorite tools and leverage AI capabilities to handle everything from email campaigns to SMS notifications. The platform supports both online and POS operations, with dedicated automation specialists ready to help you build and optimize your workflows.Install from Shopify App Store
-
#7. Cut support costs and boost AOV with self-service order editing, address validation, and upsells
This self-service order editing app helps reduce support tickets and returns by letting customers edit orders after purchase. Shoppers can change variants, update quantities, fix shipping addresses, apply discounts, or cancel orders themselves. You control the edit window and which changes are allowed, with every order edit fully logged. Built-in address validation using Google Maps flags incorrect addresses before fulfillment. Automated refunds and store credit options keep operations smooth, while 3PL and WMS integrations ensure fulfillments stay in sync. The app also includes post-purchase upsells directly on the order page to increase your average order value. It's a complete solution for improving customer experience while cutting support costs and boosting AOV.Install from Shopify App Store
-
#8. Save time and money by merging orders! Automatically combine orders with full control!
Reduce shipping costs by combining multiple orders into single shipments with Mergify. This order merging app gives you complete control over how orders are combined - merge manually, use Smart Suggestions for same-destination orders, or set up automatic merging on your schedule. The merged orders maintain accurate inventory counts, analytics, sales data and tax information. Calculate shipping rates, refund extra costs, and keep customers updated with tracking details. View your complete merge history and undo merges when needed. Mergify integrates smoothly with your existing fulfillment workflow while helping you save time and cut shipping expenses.Install from Shopify App Store
-
#9. Reduce support with product FAQ and FAQ page. Organize product description into tabs and accordion
Create a better customer experience with Simesy FAQ Page & Product FAQ, a comprehensive solution for managing frequently asked questions on your Shopify store. Build unlimited FAQs and organize them into an easy-to-navigate dedicated FAQ page with instant search functionality. Display your FAQs directly on product pages, homepage, collection pages, or any other location without touching code. The app automatically converts product descriptions into clean tabs and accordion layouts, making information more accessible to customers. Compatible with all Shopify themes, this SEO-friendly tool helps reduce customer support inquiries by letting shoppers find answers quickly and easily. Set up a self-service knowledge base that works seamlessly with your store's design while helping customers make informed purchase decisions.Install from Shopify App Store
-
#10. Let customers edit, cancel and reorder on their own for a better customer experience.
Give your customers the freedom to edit, cancel, and reorder their purchases without contacting support. Orderify adds a self-service customer portal to your order status pages, confirmation emails, and account section. Customers can easily modify unfulfilled orders or place one-click reorders, while automatic refunds and inventory restocking handle the backend processes. The app works seamlessly with all Shopify payment gateways and third-party fulfillment services. Setup takes just 5 minutes, letting you customize rules like editing time limits and display options. When customers edit orders, Orderify cancels the original purchase and moves items to the cart for modifications, ensuring a smooth shopping experience while reducing support workload.Install from Shopify App Store
question
answer
question2
answer2
question3
answer3