ZippTicket
- by GifyLabs
- Free plan available. Free trial available.
- by GifyLabs
- Free plan available. Free trial available.
AI-powered helpdesk with Shopify order data in every ticket. Support customers faster with context-rich responses.
Claim app
Verify your developer profile to earn a badge and build trust to your apps
About the ZippTicket
ZippTicket is an AI-powered helpdesk that connects directly to your Shopify store, giving your support team complete customer and order data right inside every ticket. When customers reach out, agents instantly see order history, fulfillment status, and transaction details without switching tabs. The AI uses this order data to generate accurate draft responses that save time and improve reply quality. Manage all your support channels from one unified inbox—email, live chat, social media, and your help center. The system automatically enriches tickets by pulling order numbers mentioned in customer messages, so your team always has the full picture they need to resolve issues quickly.
Launched: October 8, 2026
Key features
- Shopify order and customer context displayed automatically in every ticket
- AI-powered draft responses using real order data for accurate replies
- Unified inbox for email, live chat, social media, and help center
Category:
Pricing of ZippTicket
Free
Free
- 1 agent
- 100 tickets / month
- Shared email inbox
- Social automations (basic)
- Customer profiles
- Basic ticket workflow
- Shopify order context on tickets
Starter
$39 / month
or $372/year and save 21%
- 3 agents
- 1,000 tickets / month
- Shopify order context on tickets
- Customer chat widget
- Email + chat channels
- AI-drafted replies
- Social automations (basic)
- API access
Professional
$89 / month
or $840/year and save 21%
- 10 agents
- Unlimited Tickets
- Shopify order context on tickets
- SLA policies
- API Access
- Advanced reporting
- AI-drafted replies
- Social automations Pro