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ZackReturns ‑ Returns easily

ZackReturns ‑ Returns easily

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Self-service returns and EU statutory withdrawal management with automated confirmations, return labels, and bilingual support.

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  • ZackReturns ‑ Returns easily Screenshot
  • ZackReturns ‑ Returns easily Screenshot
  • ZackReturns ‑ Returns easily Screenshot
  • ZackReturns ‑ Returns easily Screenshot
  • ZackReturns ‑ Returns easily Screenshot
  • ZackReturns ‑ Returns easily Screenshot
  • ZackReturns ‑ Returns easily Screenshot
  • ZackReturns ‑ Returns easily Screenshot
  • ZackReturns ‑ Returns easily Screenshot
  • ZackReturns ‑ Returns easily Screenshot

About the ZackReturns ‑ Returns easily

ZackReturns makes handling returns and EU statutory withdrawals simple with a self-service portal built right into your Shopify store. Customers can start returns or declare withdrawal under Section 356a BGB through an easy-to-use interface. The app automatically sends required confirmation emails in German or English, keeping customers informed throughout the process. Generate return labels with major DACH shipping carriers including DHL, DPD, GLS, UPS, FedEx, and Sendcloud. Connect seamlessly with Gorgias, Zendesk, and Klaviyo to manage customer support and marketing. Both the storefront portal and admin interface are fully bilingual and meet BFSG accessibility standards, ensuring a low-barrier experience for all users.
Launched: July 16, 2026

Key features

  • Self-service portal for returns and withdrawal (Section 356a BGB)
  • Automatic email confirmation of withdrawal receipt to customers
  • Return labels via DHL, DPD, GLS, UPS, FedEx, and Sendcloud
  • Storefront portal and admin in German and English
  • Connect Gorgias, Zendesk, and Klaviyo for support and marketing

Integrations with:

  • DHL,
  • DPD,
  • GLS,
  • Gorgias,
  • Klaviyo,
  • Zendesk

Pricing of ZackReturns ‑ Returns easily

Free

Free

  • 10 returns/month included
  • Returns Portal
  • Withdrawal button
  • Email notification

Starter

$19 / month

Plus usage charges
  • 25 returns/month included
  • Variant exchange
  • Store credit
  • Automatic approval

Growth

$69 / month

Plus usage charges
  • 100 returns/month included
  • Klaviyo integration
  • Custom email templates
  • Return shipping fees

Pro

$169 / month

Plus usage charges
  • 300 returns/month included
  • Cross-product exchange
  • Custom CSS
  • Value reduction (restocking)
  • Audit log (return history)
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