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Yuma AI
- by Yuma AI
- From $850/month. Free trial available.
- by Yuma AI
- From $850/month. Free trial available.
AI support agent that autonomously resolves tickets with real actions like refunds and returns in your brand voice, 24/7.
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About the Yuma AI
Yuma AI is an autonomous customer support solution built specifically for Shopify stores. This AI agent resolves support tickets end-to-end by taking real actions like processing refunds, handling cancellations, managing returns, and updating subscription changes—all in your brand voice.
The platform connects directly to your Shopify order data, product catalog, and customer history to provide accurate responses. It integrates seamlessly with Gorgias, Zendesk, Kustomer, Re:Amaze, Loop, Recharge, and other support tools.
Unlike basic chatbots that only deflect tickets, Yuma fully resolves customer inquiries across email, chat, and social media in any language, 24/7. The conversational AI understands your complete setup including tickets, automations, knowledge base, and metrics. Simply describe what you need, and Yuma builds the automations for you.
The platform also analyzes ticket patterns, monitors performance, and continuously improves over time. White-glove support is included to help you get started.
Launched: May 7, 2025
Key features
- Built to fully resolve tickets, not just deflect or hand off
- Ask Yuma to build automations, analyze tickets, monitor performance, and more
- Connects to Gorgias, Zendesk, Kustomer, Re:Amaze, Loop, Recharge, and more
- Matches your brand voice across email, chat, and social; in any language, 24/7
- Comes with white-glove support
Integrations with:
- Gorgias,
- Klaviyo,
- Kustomer,
- Recharge,
- ShipUp,
- Zendesk
Category:
Pricing of Yuma AI
Small Merchant
$850 / month
Medium Merchant
$1,200 / month
