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Yoyo Returns
- by Yoyo Returns
- From $19/month. Free trial available.
- by Yoyo Returns
- From $19/month. Free trial available.
Self-serve returns and exchanges with bonus credit offers that turn refunds into repeat sales. Native Shopify integration keeps data clean.
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About the Yoyo Returns
Yoyo Returns provides a branded self-service portal where customers can handle returns, exchanges, and store credit requests on their own. Every return becomes a native Shopify return on the original order, keeping your data organized and clean. The app creates tracked carrier labels with PostNord, Bring, Quiqup, and Sendcloud, collects payment differences on exchanges, and issues store credit as Shopify gift cards. AI triage automatically approves returns that match your policy rules, while you review exceptions. Bonus credit offers help convert refund requests into exchanges by customer segment. Fully localized for the Nordics and UAE, including Arabic language support.
Launched: September 7, 2026
Key features
- Branded self-service portal for returns, exchanges, and store credit
- Every request becomes a native Shopify return or exchange on the order
- Carrier return labels and tracking with PostNord, Bring, Quiqup, Sendcloud
- AI triage auto-approves easy returns against your rules; you handle the rest
- Bonus credit offers by customer segment turn refunds into exchanges
Integrations with:
- Checkout,
- Customer accounts,
- Bring,
- klaviyo,
- PostNord,
- Quiqup,
- Sendcloud,
- Stripe
Category:
Pricing of Yoyo Returns
Launch
$19 / month
- Branded returns & exchanges portal
- Carrier return labels & tracking
- Automated customer email updates
- Return rules & policy windows
- 20 returns a month included
Starter
$49 / month
- Everything in Launch
- AI return reason categorisation
- 5,000 returns a year included
Growth
$99 / month
- Everything in Starter
- Exchange-first flow with upsells
- Customer order editing pre-dispatch
- AI smart-approve & rule evaluation
- Store credit as Shopify gift cards
- Klaviyo integration
- Analytics & AI insights
- AI policy wizard
Pro
$199 / month
- Everything in Growth
- AI damage photo analysis
- WhatsApp return notifications
- AI carrier scoring & routing
- Priority support
