Withly Inbox ‑ AI Chat Bot
- by Withly
- Free
- by Withly
- Free
AI chat bot that answers shoppers using your store content, lets them add products to cart, and handles questions in any language.
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About the Withly Inbox ‑ AI Chat Bot
Withly Inbox adds an AI chatbot to your Shopify store that answers customer questions using your products, collections, pages, and policies. The chat responds in the shopper's language and includes real-time prices and stock information. Shoppers can browse product cards with photos, select variants, and add items to cart directly in the chat.
The AI syncs your store content automatically with daily refreshes, so there's no manual work needed. Questions the chatbot can't answer appear in a list where you can add them to your Knowledge base with one click. You can preview responses in Test chat before going live.
Set business hours and enable a contact form so customers can email your team when the AI can't help or you're closed. The admin panel lets you reply to conversations manually, then hand them back to the AI. Analytics track conversations, top questions, and add to cart activity from chat to help you understand customer needs.
Launched: May 8, 2026
Key features
- Product cards in chat with photo, price, variant picker and Add to cart
- Store content syncs on change and refreshes daily, no manual upkeep
- Unanswered questions list with one-click Add to Knowledge
- Analytics for conversations, top questions and add to cart from chat
- Business hours and a contact form that emails shopper requests to your team
Integrations with:
- Shopify Admin
Category:
Pricing of Withly Inbox ‑ AI Chat Bot
Free
Free
- 200 AI messages per month
- AI chat widget on storefront
- Conversation dashboard
- Automatic content sync
- Email alerts for new chats
Pro Monthly
$4.99 / month
- Unlimited AI messages
- AI chat widget on storefront
- Conversation dashboard
- Automatic content sync
- Priority support
- Human handoff mode
- Email alerts for new chats
Pro Annual
$49.90 / year
- Unlimited AI messages
- AI chat widget on storefront
- Conversation dashboard
- Automatic content sync
- Priority support
- Human handoff mode
- Email alerts for new chats