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WisWes Chat
- by WisWes
- Free plan available. Free trial available.
- by WisWes
- Free plan available. Free trial available.
An AI shopping assistant that recommends products, answers questions, and recovers abandoning visitors with smart chat interventions.
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About the WisWes Chat
WisWes Chat adds an AI shopping assistant to your store that understands what shoppers actually mean, not just keywords. It searches your product catalog, recommends items, suggests add-ons, and answers questions about shipping and returns using your own store pages and policies.
When shoppers hesitate or start to leave, WisWes steps in with timely offers to win back the sale. The AI handles product discovery through semantic search, provides personalized recommendations, and manages upsells directly in chat.
Shoppers can check order status, track shipments, and process returns without leaving the conversation. WisWes automatically detects each customer's language and helps them through checkout. When needed, it hands off chats to your team on Slack or Zendesk, with email backup available.
The app re-engages customers about to abandon their carts and answers FAQs from your store policies, acting as an AI seller that recommends, answers questions, and completes checkouts all within the chat interface.
Launched: May 26, 2026
Key features
- Drop-off win-back - re-engage shoppers about to leave with a timely offer
- AI product discovery - semantic search, recommendations and upsells in chat
- Store-aware answers - shipping, returns and FAQs from your pages and policies
- Order management - order status, tracking and returns inside the chat
- Live agent handoff - escalate to a human on Slack or Zendesk, email backup
Category:
Pricing of WisWes Chat
Free
Free
Standard
$49.99 / month
or $479.88/year and save 20%
Professional
$159.99 / month
or $1,559.88/year and save 19%
Enterprise
$349.99 / month
or $3,599.88/year and save 14%
