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Wismify | AI Helpdesk
- by Wismify Inc
- From $390/month
- by Wismify Inc
- From $390/month
AI helpdesk that classifies tickets, answers order questions 24/7, and helps your team resolve complex cases faster with drafts and translations.
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About the Wismify | AI Helpdesk
Wismify turns your Gmail or Microsoft 365 support emails into organized tickets with smart AI classification. Every ticket gets automatically sorted by type, urgency, and sentiment while spam gets filtered out.
The AI helpdesk uses your Shopify customer data, order information, tracking details, and store policies to answer routine questions instantly in your brand voice. It auto-resolves about a third of tickets, giving customers 24/7 answers about order status, tracking, and policies.
Your support team handles complex cases faster with AI-powered drafts, summaries, and translations through the Cowriter feature. Growth plans include Analytics Pro dashboards, while Enterprise adds workflow automations. All plans come with unlimited users, team tasks, and inbox management to help you deliver better customer support around the clock.
Launched: October 14, 2026
Key features
- AI auto-resolves about a third of tickets using your Shopify order data,
- AI classifies every ticket by type, urgency and sentiment and filters spam
- Customers get instant answers 24/7 — order status, tracking and policies
- Cowriter: AI drafts, summaries and translations to resolve complex cases fast
- Gmail & Microsoft 365 inbox, team tasks, analytics.
Integrations with:
- Gmail,
- Microsoft 365
Category:
Pricing of Wismify | AI Helpdesk
Starter
$390 / month
or $3,900/year and save 17%
- 300 tickets/mo included
- 3,500 AI tokens/mo (Cowriter & AI tools)
- AI-classified ticket inbox
- Shopify customer & order data on ticket
- AI auto-resolution included
- Unlimited users & seats
- Custom AI brand voice
Growth
$790 / month
or $7,900/year and save 17%
- Everything in Starter
- 1,000 tickets/mo included
- 12,000 AI tokens/mo
- Analytics Pro included
- Per-agent performance & KPI targets
- KPI dashboards with PDF/Excel export
Enterprise
$1,790 / month
or $17,900/year and save 17%
- Everything in Growth
- 3,000 tickets/mo included
- 35,000 AI tokens/mo
- Automations & workflows included
- Priority support
- Feature requests shipped in days
