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WhatsApp Retention Suite
- by Wapikit
- Free
- by Wapikit
- Free
Automate COD confirmations, reduce RTO, and drive repeat purchases. Turn WhatsApp into your post-order retention engine for D2C brands.
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About the WhatsApp Retention Suite
WhatsApp Retention Suite turns WhatsApp into a complete operational channel for Shopify brands. Automate COD confirmations to reduce RTO before dispatch, send real-time order updates and shipping alerts, and handle customer support conversations that sync directly with Shopify. The app helps D2C brands recover abandoned carts and drive repeat purchases automatically. Features include a 360-degree customer view with a Shopify-synced WhatsApp inbox, AI-assisted support for scaling without expanding CX teams, and automated lifecycle engagement. Perfect for brands managing high order volumes who want to confirm COD orders, reduce returns, and turn post-order communication into a revenue driver through WhatsApp automation.
Launched: August 27, 2025
Key features
- Automate COD confirmation and reduce RTO before dispatch
- Send real-time order, shipping, and lifecycle alerts via WhatsApp
- 360 degree Customer View with shopify-synced WhatsApp inbox
- Recover abandoned carts and drive repeat purchases automatically
- AI-assisted support and journeys that scale without larger CX teams
