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Zoko: WhatsApp for D2C Brands
- by Bourbon Science Inc.
- From $49.99/month. Free trial available.
- by Bourbon Science Inc.
- From $49.99/month. Free trial available.
WhatsApp marketing, automation and support for D2C brands. Multi-agent inbox, AI chatbots, and automated flows powered by Shopify data.
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About the Zoko: WhatsApp for D2C Brands
Zoko connects your Shopify store to WhatsApp for marketing, sales, support and automation. Run broadcast campaigns to segmented customer lists, recover abandoned carts with automated flows, and send order notifications directly through WhatsApp.
The multi-agent shared inbox lets your whole team manage conversations from one WhatsApp number. Handle chats, take calls, send voice notes, and translate messages in real time.
Customers can browse your Shopify catalog and buy inside WhatsApp without redirects. The AI chatbot answers questions using your Shopify data, stepping aside when your team needs to take over.
Set up WhatsApp automation using the flow builder for cart recovery, post-purchase updates, upsells and retention campaigns. Send targeted WhatsApp campaigns based on Shopify segments like purchases, tags and customer activity.
Launched: December 8, 2020
Key features
- Customers browse your Shopify catalog and buy inside WhatsApp - no redirect
- Send WhatsApp campaigns using Shopify segments - purchases, tags, activity
- Whole team, one WhatsApp number - chats, calls, voice notes and live translation
- Recover carts, send post-purchase updates, upsells & retention - fully automated
- Answer customer questions with AI - your team steps in only when it matters
Integrations with:
- Checkout Apps,
- Facebook Messenger,
- Instagram,
- Judgeme,
- WhatsApp,
- WhatsApp API
Category:
Pricing of Zoko: WhatsApp for D2C Brands
Starter
$49.99 / month
- Best for early-stage, pay-as-you-grow
- $0.015/conversation - no monthly cap
- Unlimited agents, no per-seat fees
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
Plus
$79.99 / month
- Best for growing D2C brands
- 5K conv/mo - no Zoko conversation fee
- 5 agents - add more at $15/agent/mo
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
Elite
$139.99 / month
- Best for scaling D2C brands
- 100K conv/mo - no Zoko conversation fee
- 10 agents - add more at $12/agent/mo
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
Max
$499.99 / month
- Best for high-volume D2C brands
- 5M conv/mo - no Zoko conversation fee
- 30 agents - add more at $9/agent/mo
- WhatsApp catalog synced from Shopify
- Broadcast to Shopify segments
- Multi-agent shared inbox
- Pre-built Shopify flows free
- Zoko AI bots available as paid add-on
