Webin Order Exceptions

by webinstudio
From $29/month. Usage charges apply. Free trial available.

0.0 (0)

by webinstudio
0.0 (0)
on
From $29/month. Usage charges apply. Free trial available.

Manage lost, late and damaged orders as cases. Close them as verified after a refund, delivery or claim payout is confirmed.

Install the App

Claim app

Verify your developer profile to earn a badge and build trust to your apps

About the Webin Order Exceptions

This app manages lost, damaged, delayed and returned shipments as cases with built-in SLA timers and carrier claim deadlines. Cases open automatically when carrier scans report exceptions, or your team can manually open delivered-but-not-received cases for any shipment. Handle refunds, partial refunds or reships directly from each case without switching screens. The app generates complete claim packets as PDF and ZIP files, including scan history, evidence checklists and carrier portal links. Every case includes a priority score to help your team focus on urgent issues first. Cases only close as verified after confirming a successful refund transaction, a delivered scan on the replacement order, or a recorded claim payout. This ensures nothing falls through the cracks. Requires a connected EasyPost account to function.

Launched: November 3, 2026