Weav: AI Helpdesk & Chatbot

by Weav
From $39/month. Free trial available.

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by Weav
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From $39/month. Free trial available.

AI chatbot trained on your store to help customers find products, track orders, and get support across chat, email, and WhatsApp.

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About the Weav: AI Helpdesk & Chatbot

Weav connects your Shopify store to an AI shopping assistant and helpdesk that works across your storefront, email, and WhatsApp. The AI chatbot syncs with your product catalog, store policies, and live order data to answer customer questions in real time. For pre-sales support, the AI agent helps buyers find products and answers questions about your store. Post-purchase, it handles order lookups, tracking updates, shipping address changes, and item quantity edits before fulfillment. When conversations need human support, the AI escalates to your team through the unified helpdesk with full context and order details included. The platform supports customer conversations in over 100 languages and manages all your live chat, email, and WhatsApp messages in one place, giving your team everything they need to provide fast, accurate support.

Launched: July 7, 2026