News
Shopify SEO
Shopify development
Weav — AI Customer Service
- by Weav
- From $39/month. Free trial available.
- by Weav
- From $39/month. Free trial available.
AI chatbot trained on your store to help customers find products, get support, and resolve order issues automatically.
Claim app
Verify your developer profile to earn a badge and build trust to your apps
About the Weav — AI Customer Service
Weav connects your Shopify store to an AI shopping assistant that lives right on your storefront. This AI chatbot is trained on your product catalog, store policies, and live order data to help customers find products and get support answers instantly.
The assistant handles both pre-purchase questions and post-purchase support. Customers can look up verified order status and tracking information directly in the chat. For complex issues, the chatbot seamlessly hands off to human support through the Weav inbox, complete with full order context.
All your customer conversations—chat and email—are managed in one workspace, making it easier to provide consistent support across channels.
Launched: July 7, 2026
Key features
- AI chatbot on your storefront for pre and post purchase questions
- Verified order lookup, status, and tracking in chatbot
- Human handoff to the Weav inbox with order context
- Chat and email support in one workspace
Integrations with:
- Custom API's,
- Google Drive,
- Stripe
Pricing of Weav — AI Customer Service
Plus
$39 / month
- 500 AI messages per month
- 2 teammates
- 2 custom emails
- 5 AI actions
- Basic helpdesk
Pro
$149 / month
- 5,000 AI messages per month
- 3 teammates
- 3 custom emails
- 10 AI actions
- Advanced helpdesk
- Standard integrations
Max
$449 / month
- 20,000 AI messages per month
- 5 teammates
- 5 custom emails
- 25 AI actions
- Customizable helpdesk
- Scheduled agent retraining
- Advanced integrations
