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Watermelon
- by Watermelon B.V.
- Free plan available
- by Watermelon B.V.
- Free plan available
AI-powered customer support that answers product questions and order inquiries instantly using your Shopify store data.
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About the Watermelon
Watermelon is an AI-powered customer support solution that connects directly to your Shopify store to answer customer questions in real time. It handles product inquiries, stock availability, order status, shipping, and returns using your actual store data. Customers get instant answers through natural conversations, reducing repetitive support requests and improving response times. The app automatically creates, categorizes, and routes support tickets, while letting you transfer conversations to your team when personal support is needed. Track automation performance and support insights to deliver a better shopping experience at scale.
Launched: October 21, 2026
Key features
- Answer product and order questions using your Shopify store data.
- Transfer conversations to your team when personal support is needed.
- Create, categorize, and route support tickets automatically.
- Track conversations, automation performance, and support insights.
- Retrieve order details and perform support-related actions in real time.
Integrations with:
- Email,
- Facebook,
- Instagram,
- Phone,
- WhatsApp,
- Zapier
Pricing of Watermelon
Free
Free
- 50 conversations per month included.
- Build and test your AI Agent in 100+ lan
- Website scraping & file upload
- Website widget & live chat
- Agent inbox
Starter
$99 / month
or $1,008/year and save 15%
- 250 conversations per month included.
- AI Actions (handoff, search, apps, API)
- Product feed
- Email integration
- WhatsApp integration
- Facebook Messenger integration
- Instagram DM integration
- Basic analytics
Advanced
$199 / month
or $2,028/year and save 15%
- 500 conversations per month included.
- Advanced AI models
- Web visitor tracking
- Recognize logged in users
- Automatic lead generation
- Send emails from your own domain
- Zapier integrations, API Access and webh
- Advanced analytics
Business
$399 / month
or $4,068/year and save 15%
- 1.000 conversations per month included.
- Teams & role-based access
- Remove Watermelon branding
- Compliance features (GDPR deletion, expo
- Automatically sync your AI Agent data
