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WarrantyBrain
- by WarrantyBrain
- Free plan available. Free trial available.
- by WarrantyBrain
- Free plan available. Free trial available.
Review warranty claims with policy evidence, fraud signals, and merchant approval in one organized queue.
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About the WarrantyBrain
WarrantyBrain helps Shopify merchants who sell durable products review warranty claims without manual investigation for every defect or replacement request. Customers submit order details, issue information, photos, and claim evidence directly through the app. The system organizes each warranty claim and surfaces relevant policy context, order history, and fraud signals like repeat-claim patterns. WarrantyBrain prepares a recommended next step for each claim, but keeps you in control with Review Mode—you approve all customer-impacting actions before they happen. Stop turning policy questions into time-consuming investigations and start managing warranty claims with the context you need to make informed decisions quickly.
Launched: May 14, 2026
Key features
- Review warranty claims with policy evidence and order context
- Keep customer-impacting decisions in merchant approval
- Collect photos, issue details, and claim evidence from customers
- Flag repeat-claim and risk signals for closer review
Integrations with:
- Customer accounts,
- Shopify Flow
Pricing of WarrantyBrain
Free
Free
- 10 Review Mode claims/month
- 90-day Workflow Scan
- Evidence-backed recommendations
- Merchant approval before customer action
Starter
$74 / month
- 50 claims/month included
- Review Mode claim queue
- Customer-safe status updates
- No surprise overage billing
Growth
$349 / month
- 200 claims/month included
- Full Review Mode workflow
- Priority support
- Setup help
Pro
$699 / month
- 500 claims/month included
- Full Review Mode workflow
- Priority support
- Automation rollout help
