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Voria
- by Voria
- Free plan available. Free trial available.
- by Voria
- Free plan available. Free trial available.
Manage customer support emails in one inbox. Resolve tickets faster with order details, macros, and team collaboration tools.
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About the Voria
Voria is a helpdesk designed for Shopify merchants who need to manage customer support in one place. All email conversations appear in a single inbox, giving your team complete context on every customer and their orders. Your support agents can respond to tickets, leave internal notes for collaboration, and apply labels to keep conversations organized. The app displays Shopify order details directly inside each conversation, so your team has all the information they need without switching between tools. Save reply templates as macros to answer common questions faster and resolve tickets more efficiently. Managers can track conversation volume, monitor agent performance, and review response times with built-in reports. Perfect for small teams and growing brands looking to keep customers happy while managing support conversations effectively.
Launched: May 11, 2026
Key features
- See Shopify order details directly inside every customer conversation.
- Save reply templates as macros to handle common questions faster.
- Leave internal notes on conversations so your team can collaborate.
- Track conversation volume and agent performance with built-in reports.
Category:
Pricing of Voria
Free
Free
- 100 conversations / mo
- Unlimited Seats
- Email Channel
- Macros
- Labels
- Analytics & Reports
- Shopify Integration
Basic
$29 / month
- Everything in Free
- 1,000 conversations / mo
