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Voice Nimble

Voice Nimble

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AI voice agent that calls customers to confirm orders and answer questions about products, shipping, and policies in their language.

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  • Voice Nimble Screenshot
  • Voice Nimble Screenshot
  • Voice Nimble Screenshot
  • Voice Nimble Screenshot
  • Voice Nimble Screenshot
  • Voice Nimble Screenshot

About the Voice Nimble

Voice Nimble adds an AI voice agent to your Shopify store that handles phone calls with customers automatically. The agent calls buyers to confirm new orders, including cash-on-delivery orders, helping you reduce fake orders and returns without hiring a call team. The AI voice agent answers common customer questions about products, orders, shipping, and store policies any time of day. It speaks with each customer in their own language and uses your store data to provide accurate, helpful answers during calls. All calls are recorded and saved to your cloud storage for review. You can access a complete call history with transcripts to monitor every conversation. This voice solution helps you confirm orders, answer questions, and improve customer service through automated phone support.
Launched: June 24, 2026

Key features

  • Calls customers to confirm new orders and reduce fake or returned orders
  • Answers questions about products, orders, and shipping any time of day
  • Speaks with each customer in their own language during the call
  • Records calls and saves them to your own cloud storage for review
  • Keeps a full call history with transcripts so you can review every call

Pricing of Voice Nimble

Basic

$29 / month

  • 100 call minutes / month
  • 1 concurrent call
  • AI outbound voice agent
  • Knowledge base
  • Order-triggered calls

Advanced

$79 / month

  • 500 call minutes / month
  • 3 concurrent calls
  • Broadcast calls
  • Advanced analytics
  • Call recording (your own storage)

Pro

$199 / month

  • 2,000 call minutes / month
  • 10 concurrent calls
  • Call recording — 90-day retention
  • Advanced analytics
  • Everything in Advanced
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