Vocallia

by Azirious LTD
From $19/month. Free trial available.

0.0 (0)

by Azirious LTD
0.0 (0)
on
From $19/month. Free trial available.

Automated phone agent that answers calls, verifies customers, reads order status, and logs requests you need to handle.

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About the Vocallia

Vocallia gives your Shopify store a phone number with an AI agent that answers customer calls automatically. The agent verifies callers using their order number and postal code or email before sharing any order details. It reads out order status, delivery information, product details, and store policies directly from your store data. The phone agent handles common customer questions but doesn't process refunds or cancel orders. Instead, it logs these requests, adds notes to the relevant orders, and provides your support email to callers. You control whether customers can be transferred to a real person and whether calls are recorded. When no one is available, the agent offers your support email and a waiting line option. This automated phone support helps manage customer inquiries without requiring constant staff availability.

Launched: October 26, 2026