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VizChat

VizChat

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Live chat with voice notes and photos. Support shoppers in real time to close more sales and build customer trust.

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  • VizChat Screenshot
  • VizChat Screenshot
  • VizChat Screenshot
  • VizChat Screenshot
  • VizChat Screenshot
  • VizChat Screenshot
  • VizChat Screenshot
  • VizChat Screenshot
  • VizChat Screenshot
  • VizChat Screenshot

About the VizChat

VizChat connects you with store visitors through real-time live chat directly on your online store. When shoppers have questions about products or shipping, your support team can respond instantly with text messages, voice notes, and product photos to help close more sales. Manage all customer conversations from a single inbox inside your Shopify admin. Your team can assign chats to different members, set up instant welcome messages, and use canned replies for faster support. The chat widget is fully customizable - adjust colors, position, and icons to match your brand. Providing fast, helpful answers helps resolve buyer questions, build customer trust, and turn browsing visitors into buyers. Chat with shoppers across any page of your store and exchange messages with photos and voice notes for better communication.
Launched: September 30, 2026

Key features

  • Chat with shoppers in real time across any page of your online store
  • Send and receive voice notes and product photos directly in conversations
  • Manage all conversations and assign chats to team members in one inbox
  • Set up instant welcome messages and canned replies for faster support
  • Customize the chat widget colors, position, and icons to match your brand

Pricing of VizChat

VizChat Monthly

$3 / month

or $33/year and save 8%
  • Real-time storefront live chat
  • Voice notes and photo sharing
  • Unified team inbox with agent assignment
  • Instant welcome messages & quick replies
  • Customizable widget design & position
  • Browser push notifications for new chats
  • Read receipts and live typing indicator
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