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Verba ‑ Post‑Purchase Surveys

Verba ‑ Post‑Purchase Surveys

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Ask customers post-purchase questions and see the revenue behind each answer. Use templates or build custom surveys with multiple question types.

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  • Verba ‑ Post‑Purchase Surveys Screenshot
  • Verba ‑ Post‑Purchase Surveys Screenshot
  • Verba ‑ Post‑Purchase Surveys Screenshot
  • Verba ‑ Post‑Purchase Surveys Screenshot
  • Verba ‑ Post‑Purchase Surveys Screenshot
  • Verba ‑ Post‑Purchase Surveys Screenshot
  • Verba ‑ Post‑Purchase Surveys Screenshot
  • Verba ‑ Post‑Purchase Surveys Screenshot
  • Verba ‑ Post‑Purchase Surveys Screenshot
  • Verba ‑ Post‑Purchase Surveys Screenshot
  • Verba ‑ Post‑Purchase Surveys Screenshot
  • Verba ‑ Post‑Purchase Surveys Screenshot
  • Verba ‑ Post‑Purchase Surveys Screenshot
  • Verba ‑ Post‑Purchase Surveys Screenshot

About the Verba ‑ Post‑Purchase Surveys

Verba adds post-purchase surveys directly to your Thank you and Order status pages, helping you understand why customers buy. Create surveys using templates or build custom questions with choice, text, NPS, star rating, scale, ranking, date and number formats. Use conditional logic to show questions based on previous answers, and target surveys by order value, customer type, or sample rate. The analytics dashboard displays results for each question, including NPS scores and the actual order revenue connected to every answer. This revenue attribution helps you see which customer insights drive the most value. Completed survey responses can be sent to your Klaviyo account as events for further marketing automation. AI-powered tools analyze your customer responses and generate draft blog posts, product ideas, and win-back email campaigns. Whether you're collecting feedback from new customers or returning shoppers, Verba turns post-purchase survey data into actionable insights that inform your business decisions.
Launched: October 7, 2026

Key features

  • Show a survey block on your Thank you and Order status pages
  • Ask choice, text, NPS, star rating, scale, ranking, date and number questions
  • See results per question, NPS scores and order revenue linked to each answer
  • Send completed survey answers to your Klaviyo account as events
  • Turn answers into draft blog posts, product ideas and win-back emails

Integrations with:

  • Customer accounts,
  • Shopify Admin,
  • Klaviyo

Pricing of Verba ‑ Post‑Purchase Surveys

Standard

$9.99 / month

  • Surveys on Thank you and Order status
  • Results, NPS and revenue by answer
  • AI drafts for blog posts and products
  • Klaviyo sync, API, webhooks and Claude
  • 300 AI chat messages a month
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