Best Surveys Shopify apps in 2026 [Updated]
PickYourApp Review Team
6 min read
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Aug 29, 2025
The Best Shopify survey apps help merchants collect vital customer feedback and data through various touchpoints. From post-purchase attribution surveys and NPS measurements to customizable contact forms and on-site feedback collection, these tools provide actionable insights for better decision-making. Whether you need to track marketing ROI, improve customer experience, or gather testimonials, these apps offer user-friendly solutions with features like AI analytics, email integration, and automated responses - all designed to help Shopify stores understand and serve their customers better.
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#1. Capture customer insights with a post purchase survey, NPS & on-site surveys
Collect essential customer feedback through customizable post-purchase surveys and NPS (Net Promoter Score) to guide your business decisions. Learn where your customers come from and optimize your marketing investments with detailed attribution insights. Deploy surveys across multiple touchpoints - after purchase, on landing pages, at point of sale, or in headless setups. Choose from various question formats including fixed responses, open text, and NPS ratings. The app supports multiple languages and lets you target specific customer segments. With unlimited surveys and responses, plus no branded elements, you'll get authentic customer insights to improve your store's performance. Includes dedicated support for smooth implementation across all survey types.Install from Shopify App Store
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#2. Post purchase surveys: Unveil actionable insights with analytics, without distraction for customers
Collect meaningful customer feedback with SEA Post Purchase Survey for your Shopify store. Create custom surveys that appear exactly where you need them - on product pages, thank you pages, email communications, or when customers are about to leave. Target specific customer segments based on their shopping behavior, tags, and purchase history. The app delivers clear analytics and visual reports to help you understand customer responses and make data-driven decisions. Get 24/7 support for survey customization and seamlessly integrate surveys into your existing workflow with Shopify Flow compatibility. Works with all email platforms to capture post-purchase feedback when engagement is highest.Install from Shopify App Store
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#3. Leverage your Data to Segment, Retain & Acquire better customers.Use NPS & RFM to improve the CLV
Reveal helps eCommerce businesses make data-driven decisions to grow customer loyalty and revenue. Using advanced RFM segmentation and NPS tracking, you'll understand exactly who your best customers are and how to keep them coming back. Monitor customer lifetime value (CLV), analyze buying habits, and identify which products drive the most valuable relationships. The platform delivers actionable insights for improving your customer journey, optimizing ad campaigns, and building targeted retention strategies. Whether you're refining your business model or seeking better ways to reach revenue targets, Reveal provides the customer analytics you need to make informed choices that save time and drive sustainable growth.Install from Shopify App Store
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#4. Increase sales by understanding your customers and marketing smarter – with AI that sells live
DingAI helps you understand your customers better through smart, customizable surveys that drive real sales. Create targeted questions to uncover customer objections, buying motivations, and marketing opportunities. The app's AI assistant actively engages with shoppers who complete surveys, addressing their concerns and helping convert them into customers in real-time. Use the collected customer data to improve your marketing campaigns, product pages, and ad performance. With advanced analytics and full control over survey timing and design, you'll gather exactly the insights needed to grow your business. Track results and optimize your approach using detailed reporting and customization options.Install from Shopify App Store
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#5. Build your contact us form or custom form without any technical knowledge required
Create professional contact forms and custom forms without any coding using this intuitive form builder. Design registration forms, feedback forms, wholesale order forms, and contact us pages with custom fields and file upload capabilities. The app integrates seamlessly with popular email marketing platforms like Mailchimp, Klaviyo, Omnisend, and Sendinblue, plus Google Calendar for appointment scheduling. Place your forms anywhere - product pages, collection pages, cart pages, or homepage. Add security features like captcha and conditional logic to protect your forms. Whether you need simple contact forms or complex wholesale applications with multiple file uploads, this form builder makes it easy to collect and manage customer information professionally.Install from Shopify App Store
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#6. Create strong forms easily with in just 3 steps using our easy-to-use SK: Advanced Form Builder app.
Create professional forms in minutes with this user-friendly Form Builder app. Choose from ready-made templates like Contact Us, Booking, Warranty, and Wholesale Inquiry forms, or build custom forms from scratch. All forms work seamlessly with any Shopify theme and can be styled to match your store's design using custom CSS. Track form submissions with email notifications that show the exact page where customers filled out your form. The app integrates smoothly with SMTP, Klaviyo for list management, Google Sheets for data collection, and Zapier for advanced automations. Add customer tags automatically when forms are submitted, perfect for categorizing wholesale or retail customers. With up to 2GB storage and conditional logic features, you can create sophisticated forms that collect exactly the information you need. Whether you're gathering customer feedback, processing wholesale applications, or managing bookings, this Form Builder helps you collect and organize customer data efficiently.Install from Shopify App Store
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#7. Easily create forms to collect leads, improve customer service & boost sales without coding
Create professional contact forms, wholesale applications, and surveys without any coding using qikify Contact Form Builder. This form builder lets you collect leads and manage customer communications through customizable forms that can be displayed as popups, bubbles, or embedded elements. With features like file uploads, image choices, reCaptcha, and conditional logic, you can build forms that match your exact needs. Track and manage all submissions directly in the app or receive them via email. Whether you need a simple contact form or complex registration system, qikify helps you gather information and grow your contact list while improving customer service.Install from Shopify App Store
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#8. Post-purchase surveys that boost revenue—track attribution, LTV, & NPS. All features on all plans!
Track your marketing success with post-purchase surveys that reveal which channels drive real sales. Place customizable surveys on thank you and order status pages to gather valuable customer feedback about attribution, NPS, and segmentation. Compare survey responses with customer lifetime value (LTV) data to identify your most effective marketing channels. Connect seamlessly with Klaviyo, Google Sheets, and 20+ other platforms to make the most of your survey data. Target surveys based on customer type, products purchased, and location, with multi-language support. Get weekly AI-powered insights about your attribution data to understand your customers better. Perfect for creating "how did you hear about us?" surveys that help measure marketing ROI. All features are included in every plan, making it easy to start collecting actionable customer insights right away.Install from Shopify App Store
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#9. Scale ads & marketing with pre-purchase & post-purchase surveys for emails, product inserts, & SNS.
Create insightful customer surveys for your Shopify store with Gojiberry's user-friendly survey app. Launch pre-purchase and post-purchase surveys in minutes using ready-made templates for marketing attribution and NPS feedback. Share surveys through email, product inserts, or QR codes to maximize response rates with simple one-click responses. The app's advanced segmentation and conditional logic help you target specific customer groups effectively. Track where customers discover your store and gather valuable product development insights through the analytics dashboard. Customize surveys to match your brand, add multiple languages, and include images or reward options. All survey results connect directly to your customer data, with easy CSV export options. Works seamlessly with Shopify Extensibility for a smooth integration.Install from Shopify App Store
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#10. Highly configurable, low-friction on site, exit, post purchase surveys and email survey + NPS & CSAT
Collect valuable customer feedback with Asklayer's comprehensive survey solutions. Create unlimited surveys with 15+ question types, including on-site surveys, exit surveys, post-purchase feedback, and email surveys. Measure customer satisfaction through NPS and CSAT metrics while using advanced features like skip logic, targeting rules, and question randomization. Track results with detailed per-question reporting and charts, or export raw data for deeper analysis. Generate coupons and tag users based on responses to improve your marketing strategy. Whether you need quick polls or detailed customer insights, Asklayer provides the tools to gather actionable feedback that helps drive informed business decisions.Install from Shopify App Store