Best Surveys Shopify apps in 2026 [Updated]
PickYourApp Review Team
6 min read
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Nov 22, 2025
The Best Shopify survey apps help merchants collect vital customer feedback and data through various touchpoints. From post-purchase attribution surveys and NPS measurements to customizable contact forms and on-site feedback collection, these tools provide actionable insights for better decision-making. Whether you need to track marketing ROI, improve customer experience, or gather testimonials, these apps offer user-friendly solutions with features like AI analytics, email integration, and automated responses - all designed to help Shopify stores understand and serve their customers better.
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#1. Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Create insightful customer surveys that deliver results through post-purchase, on-site, email and SMS channels. Zigpoll makes it simple to set up multilingual surveys without any coding - just customize your questions and launch in seconds. Track customer feedback, analyze responses with AI-powered insights, and make data-driven decisions to improve conversion rates. The app integrates smoothly with Shopify's checkout process and marketing tools, letting you capture valuable zero-party data at key moments. Use advanced analytics to understand customer pain points, optimize your marketing spend, and build a stronger business strategy based on real customer feedback.Install from Shopify App Store
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#2. Capture customer insights with a post purchase survey, NPS, CSAT & on-site surveys
Capture valuable customer insights with post purchase surveys, NPS, CSAT, and on-site surveys to make data-driven marketing decisions. This customer feedback survey app helps you discover where customers are coming from, enabling you to optimize marketing spend by identifying your best marketing channels through attribution insights. The app offers multiple survey types including NPS surveys, CSAT surveys, fixed response, and open text questions. Deploy surveys at every stage of the customer journey - from post purchase and checkout surveys to landing pages and point of sale setups, including headless commerce environments. Target surveys to new customers, returning customers, or all shoppers with multi-language support. Get unlimited surveys and unlimited responses with no branding. The founder-operated team provides done-for-you support to help you gather customer feedback and make informed operational decisions that improve your business.Install from Shopify App Store
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#3. livechat and Sales Bot that boosts sales, answers customers instantly, and converts more shoppers
DingAI is an AI Inbox and Sales Bot that answers customers instantly and helps close more shoppers with smart AI chat. The AI learns from your store, handles customer objections, and can be trained to respond like your best sales rep. It adds products directly to carts from the chat, automates customer support, and increases conversions. Use AI insights to improve your sales funnel, fix drop-offs, and maximize store CRO. Scale your support while driving real sales growth with automated AI chat that works like Tidio, Rep AI, Chatty, QuickCEP, and HeiChat.Install from Shopify App Store
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#4. Leverage your Data to Segment, Retain & Acquire better customers.Use NPS & RFM to improve the CLV
Reveal helps eCommerce businesses make data-driven decisions to grow customer loyalty and revenue. Using advanced RFM segmentation and NPS tracking, you'll understand exactly who your best customers are and how to keep them coming back. Monitor customer lifetime value (CLV), analyze buying habits, and identify which products drive the most valuable relationships. The platform delivers actionable insights for improving your customer journey, optimizing ad campaigns, and building targeted retention strategies. Whether you're refining your business model or seeking better ways to reach revenue targets, Reveal provides the customer analytics you need to make informed choices that save time and drive sustainable growth.Install from Shopify App Store
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#5. Highly configurable, low-friction on site, exit, post purchase surveys and email survey + NPS & CSAT
Collect valuable customer feedback with Asklayer's comprehensive survey solutions. Create unlimited surveys with 15+ question types, including on-site surveys, exit surveys, post-purchase feedback, and email surveys. Measure customer satisfaction through NPS and CSAT metrics while using advanced features like skip logic, targeting rules, and question randomization. Track results with detailed per-question reporting and charts, or export raw data for deeper analysis. Generate coupons and tag users based on responses to improve your marketing strategy. Whether you need quick polls or detailed customer insights, Asklayer provides the tools to gather actionable feedback that helps drive informed business decisions.Install from Shopify App Store
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#6. Build your contact us form or custom form without any technical knowledge required
Create professional contact forms and custom forms without any coding using this intuitive form builder. Design registration forms, feedback forms, wholesale order forms, and contact us pages with custom fields and file upload capabilities. The app integrates seamlessly with popular email marketing platforms like Mailchimp, Klaviyo, Omnisend, and Sendinblue, plus Google Calendar for appointment scheduling. Place your forms anywhere - product pages, collection pages, cart pages, or homepage. Add security features like captcha and conditional logic to protect your forms. Whether you need simple contact forms or complex wholesale applications with multiple file uploads, this form builder makes it easy to collect and manage customer information professionally.Install from Shopify App Store
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#7. Easily create forms to collect leads, improve customer service & boost sales without coding
Create professional contact forms, wholesale applications, and surveys without any coding using qikify Contact Form Builder. This form builder lets you collect leads and manage customer communications through customizable forms that can be displayed as popups, bubbles, or embedded elements. With features like file uploads, image choices, reCaptcha, and conditional logic, you can build forms that match your exact needs. Track and manage all submissions directly in the app or receive them via email. Whether you need a simple contact form or complex registration system, qikify helps you gather information and grow your contact list while improving customer service.Install from Shopify App Store
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#8. Create strong forms easily with in just 3 steps using our easy-to-use SK: Advanced Form Builder app.
Create professional forms in minutes with this user-friendly Form Builder app. Choose from ready-made templates like Contact Us, Booking, Warranty, and Wholesale Inquiry forms, or build custom forms from scratch. All forms work seamlessly with any Shopify theme and can be styled to match your store's design using custom CSS. Track form submissions with email notifications that show the exact page where customers filled out your form. The app integrates smoothly with SMTP, Klaviyo for list management, Google Sheets for data collection, and Zapier for advanced automations. Add customer tags automatically when forms are submitted, perfect for categorizing wholesale or retail customers. With up to 2GB storage and conditional logic features, you can create sophisticated forms that collect exactly the information you need. Whether you're gathering customer feedback, processing wholesale applications, or managing bookings, this Form Builder helps you collect and organize customer data efficiently.Install from Shopify App Store
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#9. Post-purchase surveys that boost revenue—track attribution, LTV, NPS, and more.
Track your marketing success with targeted post-purchase surveys on thank you and order status pages. Understand which channels drive real sales by analyzing customer responses alongside order data and lifetime value metrics. The app lets you create essential "how did you hear about us?" surveys and measure NPS scores to better understand your customer base. Connect survey responses with popular tools like Klaviyo, Google Sheets, and Shopify Flow. Smart targeting options help you segment surveys based on customer type, products purchased, and location. Get weekly AI-powered attribution insights to make data-driven marketing decisions. Perfect for collecting attribution data, customer feedback, and segmentation information that helps grow your business. All survey responses sync directly with your Shopify orders, making it easy to track and analyze customer behavior patterns.Install from Shopify App Store
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#10. Post purchase surveys: Unveil actionable insights with analytics, without distraction for customers
Collect meaningful customer feedback with SEA Post Purchase Survey for your Shopify store. Create custom surveys that appear exactly where you need them - on product pages, thank you pages, email communications, or when customers are about to leave. Target specific customer segments based on their shopping behavior, tags, and purchase history. The app delivers clear analytics and visual reports to help you understand customer responses and make data-driven decisions. Get 24/7 support for survey customization and seamlessly integrate surveys into your existing workflow with Shopify Flow compatibility. Works with all email platforms to capture post-purchase feedback when engagement is highest.Install from Shopify App Store