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Vault: Warranty & Serial Track
- by JB Development
- Free plan available. Free trial available.
- by JB Development
- Free plan available. Free trial available.
Track serial numbers, warranties, and claims. Give customers a branded portal for product registration and aftercare management.
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About the Vault: Warranty & Serial Track
Track serial numbers, warranties, and product registrations for every order. Perfect for bikes, tools, electronics, and any products with serial numbers. Vault creates a branded warranty portal where customers can register products and file warranty claims. No more digging through inboxes and spreadsheets. View serial numbers, original orders, warranty status, and complete repair history in one place. Manage ownership details, ownership changes, and service records for all sold products. Approve claims, update repair progress, and keep customers informed automatically. Give your customers a central place for product aftercare while you maintain full visibility from sale through warranty and ongoing service.
Launched: October 27, 2026
Key features
- Track serial numbers for products sold through Shopify orders.
- Manage product registrations, ownership details, and ownership changes.
- Store warranty information and keep warranty status linked to each product.
- Record service, repair, and aftercare history for sold products.
- View a complete product history from sale through warranty and ongoing service.
Pricing of Vault: Warranty & Serial Track
free
Free
- 3 active product records
- 3 claims per month
- Serial number tracking
- Warranty management
- Customer warranty portal
- Manual Shopify order import
- Product registration history
- Vault branding included
Entry
$4.99 / month
- 50 active product records
- 10 claims per month
- Serial number tracking
- Warranty management
- Customer warranty portal
- Manual Shopify order import
- Product registration history
- All Free features included
Starter
$9.99 / month
- 500 active product records
- 50 claims per month
- Automatic Shopify order sync
- Automated customer notifications
- Product ownership transfers
- Customer warranty portal
- Remove Vault branding
- All Entry features included
Pro
$19.99 / month
- 2,500 active product records
- 250 claims per month
- Bulk historical order import
- Automatic Shopify order sync
- Automated customer notifications
- Public product passports
- Service schedules and history
- All Starter features included
Business
$39.99 / month
- Unlimited active product records
- Unlimited claims per month
- Bulk historical order import
- Automatic Shopify order sync
- Automated customer notifications
- Product ownership transfers
- Public product passports
- All Pro features included
