Ustam: AI Commerce Team

by Ustam
Free plan available. Free trial available.

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by Ustam
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Free plan available. Free trial available.

AI assistant that sells products, answers order questions, and handles customer chats across WhatsApp, Instagram, Messenger and your site.

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About the Ustam: AI Commerce Team

Ustam is an AI commerce assistant that knows your store inside out—your products, policies, orders, and what shoppers have in their cart. It handles routine customer chats automatically, selling and supporting customers even while you sleep. No customer waits for answers. The AI finds products shoppers describe, compares options, and adds items to cart directly on your site. It answers "Where's my order?" questions and updates delivery addresses before orders ship. All conversations from website chat, WhatsApp, Instagram and Messenger appear in one inbox. When needed, Ustam hands chats to your team with a summary, suggested replies and translation so they can pick up right where the conversation left off. You can customize the AI's name, tone, instructions, working hours, and when each channel appears. Setup takes just minutes and won't slow down your site. Track which chats turned into orders and which product recommendations customers clicked.

Launched: February 12, 2026