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Ustam: AI Commerce Team
- by Ustam
- Free plan available. Free trial available.
- by Ustam
- Free plan available. Free trial available.
AI commerce team that sells and supports customers 24/7 across chat, WhatsApp, Instagram, and Messenger with store-aware answers.
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About the Ustam: AI Commerce Team
Ustam learns your products, policies, and store knowledge to work alongside your team on sales and support 24/7. This AI commerce team helps customers across every channel with store-aware answers, product recommendations, and order help. Connect your storefront chat, WhatsApp, Instagram, and Messenger into one unified inbox accessible on web, iOS, and Android. The AI resolves routine questions and order updates while helping shoppers find the right products and move closer to checkout. Your team can guide the AI or take over conversations anytime, with full context across channels. Analytics track conversations and recommendations, while unlimited test chats let you refine responses before going live.
Launched: February 12, 2026
Key features
- Help shoppers find the right products and move closer to checkout
- Resolve routine questions and order updates without waiting for your team
- Bring storefront chat, WhatsApp, Instagram and Messenger into one inbox
- Give AI answers grounded in your products, policies and store context
- Let your team guide, take over and measure the impact of AI conversations
Integrations with:
- Facebook Messenger,
- Instagram DM,
- OpenAI,
Category:
Pricing of Ustam: AI Commerce Team
Free
Free
- 10 active customers / month
- AI product recommendations
- AI order tracking
- Storefront & social channels
- Multilingual AI support
- Conversation analytics
- Multiple Shopify stores
- Unlimited users & products
Starter
$15 / month
- 100 active customers / month
- Human handover support
- AI conversation summary
- AI reply suggestions
- All Free features
Professional
$100 / month
- 500 active customers / month
- All Starter features
Enterprise
$500 / month
- 2000 active customers / month
- All Professional features
