News
Shopify SEO
Shopify development
Ustam: AI Commerce Team
- by Ustam
- Free plan available. Free trial available.
- by Ustam
- Free plan available. Free trial available.
AI-powered customer support and sales assistant that learns from your store. Manage chat, WhatsApp, Instagram, and Messenger in one inbox.
Claim app
Verify your developer profile to earn a badge and build trust to your apps
About the Ustam: AI Commerce Team
Ustam helps your team handle more customer conversations with less manual work while keeping sales and support consistent. The AI assistant is shaped by your store data to help shoppers find the right products and move closer to checkout. Routine questions and order updates get resolved without waiting for your team to respond.
All customer conversations from storefront chat, WhatsApp, Instagram and Messenger come into one inbox. Your team keeps full context and control to guide conversations, take over when necessary, and measure the impact of AI interactions. You can schedule AI replies, set contact channels, and maintain clear visibility into customer engagement, service quality, and sales performance.
Launched: February 12, 2026
Key features
- Help shoppers find the right products and move closer to checkout
- Resolve routine questions and order updates without waiting for your team
- Bring storefront chat, WhatsApp, Instagram and Messenger into one inbox
- Ground AI in your store and schedule AI replies and contact channels
- Let your team guide, take over and measure the impact of AI conversations
Integrations with:
- Facebook Messenger,
- Instagram DM,
- OpenAI,
Category:
Pricing of Ustam: AI Commerce Team
Free
Free
- 10 active customers / month
- AI product recommendations
- AI order tracking
- Storefront & social channels
- Multilingual AI support
- Conversation analytics
- Multiple Shopify stores
- Unlimited users & products
Starter
$15 / month
- 100 active customers / month
- Human handover support
- Unlimited human chats
- AI conversation summary
- AI reply suggestions
- AI translations
- Near-real time sync
- All Free features
Professional
$100 / month
- 500 active customers / month
- All Starter features
Enterprise
$500 / month
- 2000 active customers / month
- All Professional features
